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Crestmont Hyundai

Brunswick, OH

4.5
4,844 Reviews
Crestmont Hyundai is The #1 Dealer in Customer Satisfaction. Crestmont services all Hyundai drivers from Cleveland to Akron, including Brunswick, Strongsville, Parma Heights, Parma & Medina. We here at Crestmont Hyundai pride ourselves on delivering the best customer service and dealership experience to Hyundai drivers throughout Brunswick, Strongsville, Parma Heights, Parma and Medina. With our commitment to excellence and vast automotive expertise, it's clear that you've found the perfect place to test drive, finance and service your car! Take a look around and discover that new Hyundai models have all the elements you desire in a car: safety, dependability, comfort and tech features. We invite you to stop by our showroom to get a feel for our current inventory and arrange for a test drive in a new Hyundai Sonata, Santa Fe Sport, Elantra, Santa Fe or Tucson. Now, we know that not every driver is in the market for a new car. That's why we maintain a comprehensive list of quality and affordable used cars. There's simply no denying that buying used is a great way to drive top-quality car while saving money at the same time.
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2961 Center Road

Brunswick, OH

44212

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Showing 4,844 reviews

October 27, 2024

One of the block Worst dealership I've ever dealt with look for ways not to help you More

by michaelmininall53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lynn Riczo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Moeschl
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Aslan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Flynn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kate Reshni, Bryan Mulligan
Oct 28, 2024 -

Crestmont Hyundai responded

Michael, I sent you a private response.

October 27, 2024

Way over priced by 3X. And surprised that I took my car elsewhere. Diagnostics ($200) was essentially what you can do at an auto body store for free. More

by johnna72
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Salyer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Aslan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Flynn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Mulligan
Oct 28, 2024 -

Crestmont Hyundai responded

Johnna, I am sorry that you felt the Diagnostics were too expensive. Dealerships often have more elaborate and expensive equipment than other places, Our technology will give you more information about your vehicle newer vehicles are built with. Simple problems can be more easily diagnosed. Some auto parts stores will give you a code that you then have to take to a dealership or qualified Repair facility. It can be cumbersome and frustrating when you have vehicle problems, I am sorry that you're dealing with it.

October 25, 2024

The team really went above and beyond to get to the price I needed for a new car More

by elfitch00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kate Reshni, Anna Tsiupyk
Nov 02, 2024 -

Crestmont Hyundai responded

Glad we were able to make it happen for you! Thank you for choosing Crestmont as your dealership, We love the 5 Stars that you gave Anna and Kate!

October 25, 2024

We were very pleased with Alex, Nancy and Trey. They were professional and friendly and made our purchase an enjoyable experience. More

by JW
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nancy Moeschl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Fuldauer
Oct 26, 2024 -

Crestmont Hyundai responded

JW - Thank you for taking time to send a review! We happy to hear that it was a good experience for you. We are all here to assist in any additional vehicle needs! Again, thank you!

October 24, 2024

Our experience at Crestmont was seamless and efficient. Anna was very knowledgeable and Nader also made sure everything was going well throughout the process. Nancy was a pleasure to work with! More

by kara.banyasz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nancy Moeschl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nader Solimon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Tsiupyk
Oct 25, 2024 -

Crestmont Hyundai responded

Kara! Thank you for the great review! You were great to work with, you made working a pleasure for all of us! Thank you for choosing Crestmont for your new and beautiful Genesis! Remember we are always here if you need anything or have additional questions. Thank you again!

October 21, 2024

When my new Hyundai Santa Fe (4months) started making clanking noises, it took me a month to get into Service. At my appointment, they claimed to not hear the noise, and sent me away. As soon as I pulled More

by laurieperry49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nancy Moeschl
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Aslan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nader Solimon
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2024

I am writing 15 words about the dealership. I am now at 15 words long. More

by westj2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nancy Moeschl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Crestmont Hyundai responded

Thank you for the 15 words, We appreciate all 15 and those Stars too!!

October 18, 2024

I had the oil changed on my Hyundai and waited for it. Dealership was great, clean, free popcorn and coffee got in my car to leave and it was like no one was in it, they even said they were going to wash More

by Robertchipka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The garage
October 17, 2024

Not pressured at all and willing to work with you. Very nice people all around More

by kovalak5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Fuldauer
Oct 17, 2024 -

Crestmont Hyundai responded

Thank you for choosing Crestmont. We're happy that you felt comfortable and thank you for taking the time to write a nice review for Alex.

October 17, 2024

I won’t use their service as they lied to me at time of sale. I hate this dealership, but really like the car. More

by kpcampbell73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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