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Crestmont Hyundai
Brunswick, OH
4,872 Reviews
Crestmont Hyundai is The #1 Dealer in Customer Satisfaction.
Crestmont services all Hyundai drivers from Cleveland to Akron, including Brunswick, Strongsville, Parma Heights, Parma & Medina.
We here at Crestmont Hyundai pride ourselves on delivering the best customer service and dealership experience to Hyundai drivers throughout Brunswick, Strongsville, Parma Heights, Parma and Medina. With our commitment to excellence and vast automotive expertise, it's clear that you've found the perfect place to test drive, finance and service your car!
Take a look around and discover that new Hyundai models have all the elements you desire in a car: safety, dependability, comfort and tech features. We invite you to stop by our showroom to get a feel for our current inventory and arrange for a test drive in a new Hyundai Sonata, Santa Fe Sport, Elantra, Santa Fe or Tucson.
Now, we know that not every driver is in the market for a new car. That's why we maintain a comprehensive list of quality and affordable used cars. There's simply no denying that buying used is a great way to drive top-quality car while saving money at the same time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 4,872 reviews
September 13, 2019
staff Friendly staff that takes the time to ensure we got the best price. Appreciate that Terry played football at YSU, as did my daughter play b-ball there Friendly staff that takes the time to ensure we got the best price. Appreciate that Terry played football at YSU, as did my daughter play b-ball there, and had community there. More
by Rae Smo
September 12, 2019
Excellent Excellent, went up there without an appointment and they got me in for an oil change and tire rotation in a timely matter. Thank you, Ron Excellent, went up there without an appointment and they got me in for an oil change and tire rotation in a timely matter. Thank you, Ron More
by viper6t9
Verified CustomerEmployees Worked With
Emily Hamrick
September 12, 2019
Helpful The dealership was personable , we were treated kindly, They were able to answer most of our questions about our purchase of a preowned Chrysler paci The dealership was personable , we were treated kindly, They were able to answer most of our questions about our purchase of a preowned Chrysler pacifica.would consider buying from Them again if the right car was available as we traveled over 5 hours to their dealership . More
by dbbean2013
September 11, 2019
Nice dealership This is my 3rd car from this dealership. They have always been great to work with. The sales staff is friendly, knowledgeable, and they make the ca This is my 3rd car from this dealership. They have always been great to work with. The sales staff is friendly, knowledgeable, and they make the car buying experience very pleasant. More
by calako
Employees Worked With
Ken Harris, Kate Reshni, Megan Mullins
September 11, 2019
Bought overpriced battery $300+ battery? Why? I think that much money for a battery is absurd. 25 blah blah blah times 25. Your battery is just too darn expensive. $300+ battery? Why? I think that much money for a battery is absurd. 25 blah blah blah times 25. Your battery is just too darn expensive. More
by DONNA.MOOT
Employees Worked With
David LaLonde
September 11, 2019
Nice experience Everything went well staff is friendly and helpful my car is nice and I never had a Hyundai before I hope it’s as good as my ford was Everything went well staff is friendly and helpful my car is nice and I never had a Hyundai before I hope it’s as good as my ford was More
by Pammygirl
September 10, 2019
Very smooth from start to finish Our salesperson was very efficient. We all know that it usually takes about 3 to 4 hours from start to driving off the lot with your new car. Our sale Our salesperson was very efficient. We all know that it usually takes about 3 to 4 hours from start to driving off the lot with your new car. Our salesperson made this as efficient as he could. We actually needed to come back the next day to finish the purchase and he had already had all of the paperwork pre-filled and we were able to just review and sign. It was very fast. More
by dsabo2
Employees Worked With
Adam Dejean, Mark Crow, Megan Mullins
September 10, 2019
Great experience I experienced great customer service and purchase process with Mark Crow and the rest of the Hyundai team. I highly recommend Crestmont Hyundai for yo I experienced great customer service and purchase process with Mark Crow and the rest of the Hyundai team. I highly recommend Crestmont Hyundai for your purchase and service. More
by noshaug
Employees Worked With
Mark Crow
September 10, 2019
Great customer service, horrible technician experience My engine seized up on my 2016 Santa Fe and I had it towed here for warranty replacement. The CSRs were great to work with. It took 11 weeks to get My engine seized up on my 2016 Santa Fe and I had it towed here for warranty replacement. The CSRs were great to work with. It took 11 weeks to get the replacement engine but that was Hyundai's issue, not the dealership. When they received and installed the engine and returned it to me I had no air conditioning and horrible brake noise. I was given an appointment for a week later, forcing me to drive a full week in 95-degree weather with no A/C. After they topped off the coolant and resurfaced the rotors the brakes seemed fine but I still had no A/C. Taking it back AGAIN they found that the A/C compressor had never been plugged back in. That night I heard a rubbing noise coming from the right rear tire. Investigating the next morning I found that three of the five lug nuts on that tire were missing or loose! They had not completed the tire install after resurfacing the rotors. Poor, poor, poor technician work on both issues. More
by mesreviewer
Employees Worked With
Robert Anderson, David LaLonde, Emily Hamrick
September 10, 2019
Poor planning by the dealership I had a scheduled appointment at 10:30 a.m. for warranty service that was to take max 1.5 hours. Was told I had to come back at 1 or 1:30 to get the I had a scheduled appointment at 10:30 a.m. for warranty service that was to take max 1.5 hours. Was told I had to come back at 1 or 1:30 to get the car because they didn"t know I was going to wait for it. Not my problem the person who scheduled the appointment didn't do their job right as I said I would be waiting for it. Irregardless, I had an appointment for a job that would take less than 2 hours, not an appointment to squeeze it in when they had time. More
by Mamaszitas
Employees Worked With
I don't know who I interacted with
