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Crestmont Hyundai

Brunswick, OH

4.4
4,908 Reviews
Crestmont Hyundai is The #1 Dealer in Customer Satisfaction. Crestmont services all Hyundai drivers from Cleveland to Akron, including Brunswick, Strongsville, Parma Heights, Parma & Medina. We here at Crestmont Hyundai pride ourselves on delivering the best customer service and dealership experience to Hyundai drivers throughout Brunswick, Strongsville, Parma Heights, Parma and Medina. With our commitment to excellence and vast automotive expertise, it's clear that you've found the perfect place to test drive, finance and service your car! Take a look around and discover that new Hyundai models have all the elements you desire in a car: safety, dependability, comfort and tech features. We invite you to stop by our showroom to get a feel for our current inventory and arrange for a test drive in a new Hyundai Sonata, Santa Fe Sport, Elantra, Santa Fe or Tucson. Now, we know that not every driver is in the market for a new car. That's why we maintain a comprehensive list of quality and affordable used cars. There's simply no denying that buying used is a great way to drive top-quality car while saving money at the same time.
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2961 Center Road

Brunswick, OH

44212

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Showing 4,908 reviews

August 16, 2019

Easy buying experience. Joe was very helpful throughout the process showing me all the features of my new car. I am very happy with the choice I made. More

by Jakob123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Yun
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2019

Drove 2 hours and struck a deal with Justin For the record, I do not like car shopping. I was looking locally for a car in the color and price I wanted, but there was nothing. Then, I saw a matc More

by rite2cortan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Jankovic
Aug 15, 2019 -

Crestmont Hyundai responded

Thank you so much for taking the time to write such a wonderful review! We truly appreciate you sharing your wonderful experience with Justin at Crestmont Hyundai. All the best to you and your new vehicle!

August 14, 2019

Easy! My experience at Crestmont Hyundai went exactly as I had wanted it to. Quick and easy. I knew what I wanted when I went in and Jack showed me exactly More

by kpick14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Dejean, Tabatha Oliver, Megan Mullins, Jack Skrant
Aug 15, 2019 -

Crestmont Hyundai responded

Your words mean the world to us! Thank you for sharing!

August 13, 2019

Things have changed here. Signed quote 4 purchase not dep on financing.Finance guy can't match financing,quote was raised.Shady.Eventually, he agreed 2 quote.No manual:was told More

by DEM
Customer Service
Recommend Dealer
No
Employees Worked With
Other Employees : Whomever Terry goes to for price agreement (it was a male)., Megan Mullins
Aug 26, 2019 -

Crestmont Hyundai responded

We are terribly sorry for the poor service you received. The behavior you described does not align with our standards and we appreciate you bringing this to our attention. We sincerely apologize for the trouble you've gone through. All the best.

August 12, 2019

Good Experience I did an online search for a specific vehicle and found two at this location. I inquired and was contacted right away by phone and email. I came in th More

by ebonynicole426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry "The Car Guy" Coggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tabatha Oliver
Aug 14, 2019 -

Crestmont Hyundai responded

We appreciate you sharing your experience! Congratulations on your new vehicle!

August 12, 2019

Was not professional at all. I came in looking for a car and before he asked my price range he was basically implying that i was broke by the way i was dressed. he kept showing m More

by billy frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jared Dresp
Aug 26, 2019 -

Crestmont Hyundai responded

This review is extremely upsetting. We are terribly sorry for the poor service you received. The behavior you described does not align with our standards and we appreciate you bringing this to our attention. We sincerely apologize for the trouble you've gone through. All the best.

August 12, 2019

Radio issues The issues I have had did not happen while it was there. For 1.5 hours they kept turning it on and off to experience what the problem is trying to lea More

by Happy in Richfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David LaLonde
Aug 14, 2019 -

Crestmont Hyundai responded

We are happy that you're happy!

August 12, 2019

Looked to buy a new Tuscon and was helped All customer service was polite and i had all my questions answered. They were able to find the car i wanted and get it to me asap More

by jamesssssss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Dejean, Tabatha Oliver, Jack Skrant
Aug 14, 2019 -

Crestmont Hyundai responded

Thank you for sharing your kind words, James!

August 12, 2019

Lube/Oil Change First Lube/Oil change on our new Elantra - which came as a No Charge for the purchase. Emily and her staff were EXCELLENT to deal with. However, I was More

by IndyDave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David LaLonde, Emily Hamrick
August 11, 2019

Poor service Car was taken to dealer for oil change . Oil plug was not tightened. Lost approximately two quarts of oil driving home and over next two days before r More

by jay.eredish
Quality Of Work
Recommend Dealer
No
Employees Worked With
David LaLonde
Aug 12, 2019 -

Crestmont Hyundai responded

Jay, we are so sorry to read this. Please give us a call ASAP to come to a resolution.

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