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Crestmont Hyundai

Brunswick, OH

4.5
4,867 Reviews
Crestmont Hyundai is The #1 Dealer in Customer Satisfaction. Crestmont services all Hyundai drivers from Cleveland to Akron, including Brunswick, Strongsville, Parma Heights, Parma & Medina. We here at Crestmont Hyundai pride ourselves on delivering the best customer service and dealership experience to Hyundai drivers throughout Brunswick, Strongsville, Parma Heights, Parma and Medina. With our commitment to excellence and vast automotive expertise, it's clear that you've found the perfect place to test drive, finance and service your car! Take a look around and discover that new Hyundai models have all the elements you desire in a car: safety, dependability, comfort and tech features. We invite you to stop by our showroom to get a feel for our current inventory and arrange for a test drive in a new Hyundai Sonata, Santa Fe Sport, Elantra, Santa Fe or Tucson. Now, we know that not every driver is in the market for a new car. That's why we maintain a comprehensive list of quality and affordable used cars. There's simply no denying that buying used is a great way to drive top-quality car while saving money at the same time.
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2961 Center Road

Brunswick, OH

44212

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Showing 4,867 reviews

April 24, 2019

Super Easy Very easy to schedule online. Good service hours and very nice employees. Was in and out very quickly and they did not try and up sell stuff that wasn More

by derekpoindexter1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Hamrick
Apr 26, 2019 -

Crestmont Hyundai responded

Thank you so much! This makes our day.

April 23, 2019

Don't buy from Crestmont My Elantra was delivered with several pings and dings. I informed my Crestmont salesman and he documented the damaged areas. Moreover, he said that th More

by lenny73mustang
Customer Service
Recommend Dealer
No
Employees Worked With
Terry "The Car Guy" Coggins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Dejean, Crystal McKamey
Apr 26, 2019 -

Crestmont Hyundai responded

We are so sorry to hear this. I can assure you that we have not forgotten about you. We are adamant about following up with customers post-purchase. Please send us a private message with your preferred contact information so we can come to a resolution. Thank you for informing us on this issue!

April 23, 2019

New car Was much more enjoyable than we thought, especially Joe. The after market support is always top notch. Will consider doing future business with dealer More

by bkuczeryn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Yun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2019 -

Crestmont Hyundai responded

Thank you so much for your review!

April 23, 2019

quick , friendly, great selectiobn, Joe was GREAT Joe was great, friendly, knowledgeable. gave us the facts, not the BS. we were in out in under 2 hours with a new car , full of gas and car washed More

by bill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Yun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Mullins
Apr 26, 2019 -

Crestmont Hyundai responded

We love to hear it- thank you, Bill!

April 23, 2019

Great experience. Rich Chandler was knowlegable, curteous, and willing to work with me. I appreciate all the information he was able to give me. Would definitely recomm More

by Yaya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Chandler, Megan Mullins
Apr 26, 2019 -

Crestmont Hyundai responded

Thank you for sharing! It's been a pleasure.

April 22, 2019

Great Experience with the Financial Team I had purchased a used Toyota from Cresmont Hyundai Spring 2018. I just traded this car in for another vehicle elsewhere in this Spring 2019. I ha More

by mark.insani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Mullins
Apr 22, 2019 -

Crestmont Hyundai responded

Hi Mark, it sounds like you had a positive experience at Crestmont Hyundai upon your 2019 return. If there is anything we can do to improve your experience to 5 stars, we would greatly appreciate if you let us know. All the best.

April 22, 2019

Excellent service! Rich took great care of me & helping with my purchase for my son’s birthday! I appreciated his call after to find out how the surprise went. Megan in More

by nkuhn07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Chandler, Tabatha Oliver, Megan Mullins
Apr 26, 2019 -

Crestmont Hyundai responded

Thank you for sharing! We hope your son's birthday was the best yet. :)

April 22, 2019

Mark crow makes buying cars pleasant and simple After being a Hyundai family and buying our fifth car through crestmont, i can’t complain about the exceptional service I’ve recieved. Thanks mark! More

by alaynamonachino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Dejean, Mark Crow, Crystal McKamey
Apr 26, 2019 -

Crestmont Hyundai responded

We appreciate your loyalty and kind words! It has been a pleasure to serve you.

April 22, 2019

Did not fix the problem My back up monitor/radio stopped working. The service department pressed the reset button but didn’t test completely. Now the back up monitor works More

by DMASON44KJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t remember the names
Apr 26, 2019 -

Crestmont Hyundai responded

We are sorry to hear that you were disappointed with your experience. It is our goal to have every customer leave our dealership feeling satisfied and confident with their choice to service with us. We regret missing the mark on this case. Please contact us so we can fully resolve this issue conveniently for you.

April 22, 2019

Great Experience I had a great experience at Crestmont Hyundai in Brunswick. I purchased a Hyundai Elantra. Terry Coggins was very helpful and the management was frien More

by kenzie anderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry "The Car Guy" Coggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Dejean
Apr 26, 2019 -

Crestmont Hyundai responded

Kenzie, thank you for taking the time to write a lovely review!

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