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Crestmont Hyundai
Brunswick, OH
4,872 Reviews
Crestmont Hyundai is The #1 Dealer in Customer Satisfaction.
Crestmont services all Hyundai drivers from Cleveland to Akron, including Brunswick, Strongsville, Parma Heights, Parma & Medina.
We here at Crestmont Hyundai pride ourselves on delivering the best customer service and dealership experience to Hyundai drivers throughout Brunswick, Strongsville, Parma Heights, Parma and Medina. With our commitment to excellence and vast automotive expertise, it's clear that you've found the perfect place to test drive, finance and service your car!
Take a look around and discover that new Hyundai models have all the elements you desire in a car: safety, dependability, comfort and tech features. We invite you to stop by our showroom to get a feel for our current inventory and arrange for a test drive in a new Hyundai Sonata, Santa Fe Sport, Elantra, Santa Fe or Tucson.
Now, we know that not every driver is in the market for a new car. That's why we maintain a comprehensive list of quality and affordable used cars. There's simply no denying that buying used is a great way to drive top-quality car while saving money at the same time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 4,872 reviews
April 12, 2019
Time for a new car My service was excellent while returning my lease and beginning a new one. I would recommend this dealer for sure. Ask for Joe and he'll take care of My service was excellent while returning my lease and beginning a new one. I would recommend this dealer for sure. Ask for Joe and he'll take care of you! More
by jda1019
Verified CustomerEmployees Worked With
April 11, 2019
Bought s new Genesis G80 Sales support was excellent, dealership seemed to be complete and professional. The whole process was seamless. Price received for my tradings was fa Sales support was excellent, dealership seemed to be complete and professional. The whole process was seamless. Price received for my tradings was fair. Thank you More
by raypsu
April 10, 2019
Great experience and Terry was a great salesman! Love my "new to me" Terrain!! The staff made the entire purchase process easier than I've ever experienced. I would recommend Terry at Crestmont to ev Love my "new to me" Terrain!! The staff made the entire purchase process easier than I've ever experienced. I would recommend Terry at Crestmont to everyone! More
by Leslie
April 09, 2019
Thank you Crestmont! Just want to give a shout out to the entire team at both Crestmont Hyundai and Crestmont Cadillac. We purchase a fully loaded Santa Fe and could not Just want to give a shout out to the entire team at both Crestmont Hyundai and Crestmont Cadillac. We purchase a fully loaded Santa Fe and could not be happier with the vehicle and our experince. We live on the east side of town and Alex brought the car to Beachwood so we could pick up there......even offered to bring it to our home. Justin was incredibly thorough in his delivery of our vehicle and helped set up several tech features for us. Great people and great product makes for a happy customer. More
by 1992pga
Employees Worked With
Alex, Justin Jankovic
April 09, 2019
Excellent My car buying experience was excellent thanks to Rob Ghotra and Crystal McKamey! Rob made the process quick and easy. When I first came to Crestmont m My car buying experience was excellent thanks to Rob Ghotra and Crystal McKamey! Rob made the process quick and easy. When I first came to Crestmont my intention was to purchase my current lease. Rob was able to break down figures and give me options if I were to purchase a new car. He was never pushy and wanted to make sure that I made that final decision. He was very patient. My mother is already planning to see Rob when she’s ready for a new lease! More
by Paigerod88
Employees Worked With
Rob Ghotra, Crystal McKamey
April 08, 2019
A good experience over all. It was a good experience over all. They took my car right away, they kept me informed as to what was going on with my car. It was a good experience over all. They took my car right away, they kept me informed as to what was going on with my car. More
by 44149MD
Employees Worked With
David LaLonde, Crystal McKamey
April 07, 2019
Helpless repair service After 3 months of push back and denial of a problem, we were finally able to get it fixed through Classic Hyundai Mentor. Robert Anderson (Crestmont After 3 months of push back and denial of a problem, we were finally able to get it fixed through Classic Hyundai Mentor. Robert Anderson (Crestmont Hyundai service manager) has an email with their diagnosis attached. He took care of me… AWD is not functioning. I have numerous videos of evidence of it slipping and not engaging in different circumstances. They recommended alignment and new tires. I am lied to and sent home with a defective AWD system (invoice stating the AWD is working as intended). Reason being is "I do not understand how AWD works". He explained to me numerous times how AWD works in a complicated way, how I didn't press the right buttons in the right sequence... and so much more. Robert had me test the car in snow, in front of him, because the videos were not relevant. He admitted the car had only one front wheel spinning. Two and a half weeks later I dropped the car off after finally being offered a loaner (nobody called back to let me know it would take that long)… 3 days later Robert calls and says the car is ready to be picked up. That particular day we had 50+ degrees and sunny, but Robert found snow and ice and tested the car. He concluded the AWD was working fine. I tested the car when I got home, no AWD (Robert has videos). All of this... because there are no 4-wheel dynos available for testing in real world conditions. I felt helpless... Robert was able to convince Hyundai Field tech and my case manager that my car is fine after originally agreeing there was a problem. To say the least... I had higher expectations from him; he is the expert. At Classic, the service manager didn't have to get involved. The adviser was able to help me. In 3 hours, we were on our way back home. 2014 Santa Fe sport 2.0T AWD - purchased here in 2015 Radu Z. More
by Radu OH
Employees Worked With
Robert Anderson
April 07, 2019
Great experience We had a very positive experience at Crestmont Hyundai. Kate Reshni sold us a 2015 Prius yesterday. We drove about six hours round trip with our dog, We had a very positive experience at Crestmont Hyundai. Kate Reshni sold us a 2015 Prius yesterday. We drove about six hours round trip with our dog, and it was well worth it. Kate and the Crestmont support team gave us excellent service. We would highly recommend buying a new or used car from them. We would not hesitate to go back there again in the future. Kate has a lot of initiative and worked very hard to make this sale happen for us. She really went out of her way to facilitate the buying process and we are grateful for the wonderful help. Thank you, again! More
by Diane
Employees Worked With
Other Employees :
Kate Reshni, Justin Jankovic, Maire Bosko, Crystal McKamey
April 06, 2019
Mike is GREAT Mike is by far the best service department manager my family has ever met!! That man makes the dealership run great! I’m sorry I can’t remember Mikes Mike is by far the best service department manager my family has ever met!! That man makes the dealership run great! I’m sorry I can’t remember Mikes last name to give him all the kudos!! More
by sohosky5
Employees Worked With
Mike
April 06, 2019
Service Overall great experience. The vehicles that I tested were exceptional. The staff were exceptionally kind and helpful. Rob did a fantastic job explaini Overall great experience. The vehicles that I tested were exceptional. The staff were exceptionally kind and helpful. Rob did a fantastic job explaining everything and making sure I walked away happy and satisfied with my purchase. More
by garry.l.smith45
Employees Worked With
Ken Harris, Megan Mullins, Rob Ghotra
