Crestmont Hyundai

service department falls short I have taken my car back for the same problem (4 separate big problems) 3 times or more for each and it takes that many times to get satisfaction. Af I have taken my car back for the same problem (4 separate big problems) 3 times or more for each and it takes that many times to get satisfaction. After they replaced my engine (4 months wait) they still (8 months later) do not know why my MPG's are so much worse and can't help. I suggested that maybe there was an exhaust leak at an engine connection as it sounds very loud compared to before and their scientific experiment was to start my car, start one of their new ones, and then tell me that my car was quieter than a new one from what they heard (no equipment or sound monitoring devices were used in this process). I have been waiting for 6 weeks to hear back from the manager and honestly, even IF he is waiting to hear from Hyundai before contacting me with an answer, he could still call me and let me know that. I have called and online chatted and I do not hear back. Their communication skills are non existant unless they are waiting for you to bring their loaner car back! Emily and David tried to help at least, but I cannot give credit to anyone else there and I don't even know the person's name that is supposed to call me back as no one has told me the manager's name. More

Good experience Everyone was friendly and helpful. Rich went out of his way to make sure I got the car I wanted even though they didn’t have it in stock initially, an Everyone was friendly and helpful. Rich went out of his way to make sure I got the car I wanted even though they didn’t have it in stock initially, and stuck around late to make sure I got an overview of all the features. More

2019 Sonata Lease I really appreciate Kate’s hard work in getting me the car in the color I wanted. The office worked efficiently to get me in and out quickly. I really appreciate Kate’s hard work in getting me the car in the color I wanted. The office worked efficiently to get me in and out quickly. More

Review I had a great experience. Mrs. Bosko was great over the phone. She really allowed my experience to be as smooth as possible and is a great young lady. I had a great experience. Mrs. Bosko was great over the phone. She really allowed my experience to be as smooth as possible and is a great young lady. She has a bright future ahead of her. More

They are OK I dropped my car off at 8 am and told them I needed it by 3:30. At 3:45 I called them and they said it would be done soon. I dropped my car off at 8 am and told them I needed it by 3:30. At 3:45 I called them and they said it would be done soon. More

Purchased a car This company is terrible I purchased a car had it for eight days and they has not fixed the rim yet They called me and told me rim was in drive all. T This company is terrible I purchased a car had it for eight days and they has not fixed the rim yet They called me and told me rim was in drive all. The was out to dealership for them to tell me it’s the wrong rim and has not heard back from them it’s been a month More

Excellent service. Highly recommended. From start to finish my experience was overwhelmingly positive. The entire process was smooth and Paul was a complete professional. I never felt press From start to finish my experience was overwhelmingly positive. The entire process was smooth and Paul was a complete professional. I never felt pressured or that I wasn't getting all of the information I needed to make an informed purchase. I would recommend Crestmont as a whole and Paul in particular to the highest degree. More

Fantastic All faces were smiling and friendly, and the service was very quick and painless. Could not have asked for a better experience from a service departme All faces were smiling and friendly, and the service was very quick and painless. Could not have asked for a better experience from a service department. More

Thorough and professional I had an oil change, multi point inspection, air filter change, and car wash all in under 40 minutes. Always a good expierence and friendly staff! I had an oil change, multi point inspection, air filter change, and car wash all in under 40 minutes. Always a good expierence and friendly staff! More

great all around I have used Crestmont Hyundai for years now and they have always had great customer relations , dependable quality work and a fantastic waiting area. I have used Crestmont Hyundai for years now and they have always had great customer relations , dependable quality work and a fantastic waiting area. Thanks! More