Back

Crestmont Hyundai - Service Center

Brunswick, OH

4.3
1,994 Reviews

1,994 Reviews of Crestmont Hyundai - Service Center

Sort by
February 05, 2025

Very pleasant experience. Nice people. Good area to wait. Free coffee ?? Good job on my car. More

by kschmotz
Recommend Dealer
Yes
Employees Worked With
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brendan Flynn
February 04, 2025

great service. ..stand behind their vehicles... very professional..would definately purchase another Hyundai here, Very happy with Crestmont More

by radicostanzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Aslan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2025

Never heard from Brenden once. Horrible experience. Zero communication. My car sat in the same spot for months. Would not recommend to my worst enemy. More

by Tucson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brendan Flynn
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2025

Service was prompt, the staff was professional and clearly explained repairs needed . Overall a positive experience . More

by JBH31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2025

Not customer friendly. Very disappointed with service manager. Brought in car for same issue 2 times and refused to look into issue More

by Simbo
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
General Manager was a pleasure to work with
February 02, 2025

From start to finish, excellent service. The lady who checked me on was also very nice! More

by germanosl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2025

I will never buy or have a vehicle serviced again at this dealership. The service department treated me like I was an idiot. More

by gdenomme.440
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
I do not recall the service dept staff I felt with
January 31, 2025

The manager was caring about my needs. Joe Yun my salesman was the best. Fourth vehicle I bought from him More

by 3jencos
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Aslan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Flynn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Russ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norvell Todd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kate Reshni, Bryan Mulligan
Jan 31, 2025 -

Crestmont Hyundai responded

I just wanted to say thank you for the review and I'm happy to hear that the manager was caring and Joe was the best, as always. Thank you for buying a forth car from Crestmont Hyundai and buying it from Joe. Joe is a very important member of our team and we appreciate his sales knowledge and skill. Thanks again for your review and thanks for being a valued customer! Nancy Crestmont Hyundai

January 31, 2025

Everyone is very nice, they were very quick with my oil change. Very happy with my service. More

by rachelnarthur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Aslan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Russ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Mulligan
Jan 31, 2025 -

Crestmont Hyundai responded

I'm happy to hear you had a quick service turnaround and a good experience at Crestmont Hyundai. Nancy Crestmont Hyundai

January 31, 2025

Brendan was very nice and helpful. Every time I call in the computers are down. More

by Austin931
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Crestmont Hyundai responded

So sorry!!!! Our internet went down twice this week. We got a new firewall installed and for some reason it has had some issues but i think we got them ironed out now! Try him today@ 330-225-0011

Jan 31, 2025 -

Crestmont Hyundai responded

Thank you for taking the time to write your review. I am sorry that you encountered issues with our computers being down but I am glad to hear that you found Brendan helpful and nice. Nancy Crestmont Hyundai

...
10
...