Crestmont Hyundai - Service Center

Overall very positive experience. Arrival was quick and service was completed the same day with a minimum of callbacks. There needs to be better communication between the service an Arrival was quick and service was completed the same day with a minimum of callbacks. There needs to be better communication between the service and parts departments, possibly an upgrade to the computerized service tracking system. A previous service date required a part that had to be ordered but the order was never put into the system. I had to call the parts department to get the part reordered. Also I had to call the parts department to confirm that the part, and a second part that I requested, had arrived. This should be handled by the service department and not rely on the customer to confirm orders and parts delivery. More

The service department was ready for my appointment. They informed me on the wait time and contacted me when my car was ready. No complains and good service. They informed me on the wait time and contacted me when my car was ready. No complains and good service. More

Will come back. Very dependable and courteous. Will recommend other customers and friends and family members. Very dependable and courteous. Will recommend other customers and friends and family members. More

Needed an oil change and tire rotation and I called the service department and Emily took care of everything and made it happen even on a very busy day....Thank you Emily. service department and Emily took care of everything and made it happen even on a very busy day....Thank you Emily. More

Service person answerd my questions very well. And facilities where clean . I was impressed on how well my car was washed And facilities where clean . I was impressed on how well my car was washed More

Efficient. Easy to schedule. Good communications between service counter and waiting area. Explained about warranties well Easy to schedule. Good communications between service counter and waiting area. Explained about warranties well More

Clean waiting area, complimentary coffee. Polite employees, complimentary car wash. Could have done without the upwelling of services. Polite employees, complimentary car wash. Could have done without the upwelling of services. More

Overall, I haven't had any bad experience with their work. I find that I do have to wait longer than I am used to for oil changes at other make dealerships. work. I find that I do have to wait longer than I am used to for oil changes at other make dealerships. More

The dealership was clean and organized. Wi-Fi was available and people were friendly.They Asked if they could wash the vehicle. This is where I purchased the vehicle and now is a little ou Wi-Fi was available and people were friendly.They Asked if they could wash the vehicle. This is where I purchased the vehicle and now is a little out of the way for being serviced. Thanks to the people that are there. More

Good service overall and availability but somewhat lengthy wait time for certain services at this dealership lengthy wait time for certain services at this dealership More