1,705 Reviews of Crestmont Hyundai - Service Center
Help with navigation Mark was extremely helpful in helping with my concern. He is always friendly and does not make me feel like I am interrupting his day Mark was extremely helpful in helping with my concern. He is always friendly and does not make me feel like I am interrupting his day More
Oil change Punctual for oil change, explained the bill and checked for any campaigns and open recalls on the vehicle. Would not have employees gather by the win Punctual for oil change, explained the bill and checked for any campaigns and open recalls on the vehicle. Would not have employees gather by the window where you pay your bill and talk to the lady that checks you out about customers and encounters of the day. More
Great Service David and the service team were great as always! They got me in even though they were extremely busy and kept me updated throughout the day! Thank you David and the service team were great as always! They got me in even though they were extremely busy and kept me updated throughout the day! Thank you guys! More
Oil change Had a good experience. Nice area to wait in. Service personnel were friendly. Accommodated my request to delay service for 20 minutes without a proble Had a good experience. Nice area to wait in. Service personnel were friendly. Accommodated my request to delay service for 20 minutes without a problem. More
Oil change I always schedule an 8:00 appointment so I can get in and out quickly before any backup happen. On my last appointment my car sat for about 25 minutes I always schedule an 8:00 appointment so I can get in and out quickly before any backup happen. On my last appointment my car sat for about 25 minutes (first appointment of the day) because there was only one tech in the shop. There appears to be a labor shortage or scheduling issue or possibly something more. I have many other choices for an oil change besides the dealership but I’ve always given the dealer a chance to win my confidence and loyalty...... need some major improvement here. On a positive note, I’m always greeted respectfully and professionally by the service writer David. My personal feeling is that the excellence stops after the service writer hands off the car. More
Service I tell people about this dealership all the time! I tell about the service department and how quick you can get things done.Get your car washed free! I tell people about this dealership all the time! I tell about the service department and how quick you can get things done.Get your car washed free! More
Great Service! Great service! They go about if the way keep you informed and out as quickly as possible. David is best advisor on the team and he really made me feel Great service! They go about if the way keep you informed and out as quickly as possible. David is best advisor on the team and he really made me feel comfortable and updated. More
Great service always I have always felt welcomed and the most important customer by the entire staff, excellent work and I trust their recommendations and fair pricing too I have always felt welcomed and the most important customer by the entire staff, excellent work and I trust their recommendations and fair pricing too More
Fast and helpful staff got me in and out. Also helped me fix my My Hyundai app that I couldn’t get fixed! Defiantly a better experience than the last dealer I was at. got me in and out. Also helped me fix my My Hyundai app that I couldn’t get fixed! Defiantly a better experience than the last dealer I was at. More
Excellent service provided by friendly staff! I love the quality service that I receive from Crestmont Hyundai so much that I willingly drive from Columbus Ohio to have my car serviced! With Crest I love the quality service that I receive from Crestmont Hyundai so much that I willingly drive from Columbus Ohio to have my car serviced! With Crestmont Hyundai, I’m never concerned about the quality of work and the staff are friendly! More