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Crestmont Hyundai - Service Center

Brunswick, OH

4.4
1,705 Reviews

1,705 Reviews of Crestmont Hyundai - Service Center

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December 24, 2018

Emily is Amazing/We left VERY SATISFIED from the dealership! Not only was the dealership's service as expected (GREAT), your service advisor: Emily Hamrick, went above and beyond taking care of us. Emily was ou More

by Mjvazquez70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allison Durham, Emily Hamrick
December 22, 2018

Great service Knowledgeable staff. Comfortable and clean waiting area and rest rooms. Rapid response to requests for information with respect to service nee More

by MERSHONLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David LaLonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Anderson, Tom Carver, Emily Hamrick
December 21, 2018

New Tires! Great service and price! Good to know that they rotate your tires for free when you buy tires from them! I will make the effort to use them from now More

by KAREN.M.FERTAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Valentine
December 20, 2018

Always there to care for car and driver:) When the car lights up a warning or the fob goes dead, the team steps up for excellent recovery of superior service. From sales to parts to service, t More

by MATHDENMOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David LaLonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Carver
December 18, 2018

Great service David is professional and keeps you informed on what is going on with service. Great customer service. Always well informed and willing to More

by Slp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David LaLonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2018

Flaps I Call Saturday morning Got me in on Saturday for service. The service dept got the Mud flaps on quickly and got on me on the road again in a fast ma More

by My6yorkies
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David LaLonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : "Hyundai Dave" Choike, Matt Frazier
December 17, 2018

Emily, our service adviser was courtesy, thoughtful. This dealership is exceptionally clean and professional. My wife and I took our 2015 Hyundai Sonata in for a few recalls, or "campaigns". Emily, was F More

by mpfeiffer5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Hamrick
December 15, 2018

Exemplary David was very helpful my car was clean all service was performed all service was performed promptly Damien the valet was very helpful and a nice youn More

by garykrusinski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David LaLonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Harris
December 11, 2018

Recall to update computer The staff and service excellent. Explained what the recall was and gave me a time to be completed. As always car was washed at end. More

by PAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David LaLonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Anderson
December 10, 2018

Oil Change Overall the service was good, the only recommendation that I would make is to give recommendations on the expected time of service. I had a simple oi More

by Tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
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