Back

Crestmont Hyundai - Service Center

Brunswick, OH

4.3
1,995 Reviews

1,995 Reviews of Crestmont Hyundai - Service Center

Sort by
September 12, 2024

Quick, easy, and helpful. This dealership is great to work with. Everyone is willing to take time to explain things and the job gets done quickly. More

by cscheeff82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2024

Very poor customer service. Very difficult to get service appointments in a timely manner. Waiting 2 months for an appointment is unacceptable. More

by jphenney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Aslan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Flynn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David LaLonde, Bryan Mulligan
September 07, 2024

employees were very knoweledgeable and explained what they did. Very helpful about warranty questions and problems More

by NROMITO567
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Aslan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2024

Nothing to say. Service ok tried to upsell me a new tire when the tire I had a screw in. I had it checked at a local tire shop and they plugged it. More

by richdyke78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Flynn
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2024

It was an adequate service experience that was completed in a timely fashion. I was told the car was ready but hadn’t been to the wash bay yet. I had leave without being completed. More

by maparnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate Reshni, David LaLonde
September 03, 2024

Always professional. I am confident and comfortable taking my car there. Will continue to do so More

by andbmlb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2024

They seem to struggle at everything. Purchase of the car 5 years ago was not enjoyable and getting service done recently was a very unpleasant process. More

by Pro327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Aslan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Flynn
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Boger
August 29, 2024

So far the best service of any Hyundai dealer in NE Ohio. Mechanics seem better, but will have a better idea after next scheduled service. More

by TS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Russ in service 4.5 stars
August 28, 2024

Brendan was professional and courteous and got me on my way as quickly as possible. More

by lm.keck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2024

Crestmont Hyundai has a lot of integrity, both in sales and in service. I have recommended them to my friends. More

by Lynne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry "The Car Guy" Coggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
24
...