Crestmont Hyundai - Service Center

The service team at Crestmont was very kind and informative with all my questions and concerns. Will definitely recommend to anyone needing service with their Hyundai vehicle. informative with all my questions and concerns. Will definitely recommend to anyone needing service with their Hyundai vehicle. More

Very nice people at the dealership answered all my questions and concerns would definitely recommend them to anyone looking for a vehicle questions and concerns would definitely recommend them to anyone looking for a vehicle More

Excellent service above and beyond. I forgot some personal items and they turned around and returned them to me. I forgot some personal items and they turned around and returned them to me. More

Unfortunately my experience trying to get service, during service, and after service has been the worst experience I have had. I took my car here which is an hour away from where I live into the worst experi service, and after service has been the worst experience I have had. I took my car here which is an hour away from where I live into the worst experience I’ve had trying to get my car fixed. I’m disappointed to say that I was never updated about my car unless I called multiple times. There was miscommunication about my car all the way through. It has been an absolute headache to get my car taken care of and to get ahold of anyone here at this dealership. I was given the wrong parts and they were not replaced come a previous purchase and was told it could be done upon dropping my car off, the splash guard underneath my car is missing and no one can tell me where it is or what happened to it. I am missing my last service sticker from where I got my last oil change from my car which I discovered today and I have tried calling multiple times even leaving a voicemail to which has not been returned. I’m sick and tired of calling to get simple questions answered. I can only imagine what else I will find has happened to my car or what could be missing. More

It takes a long time to make an appointment. Coupons are misleading. Did not get a printout of overall inspection of car. Hope it was done! The person in the service department was very frie Coupons are misleading. Did not get a printout of overall inspection of car. Hope it was done! The person in the service department was very friendly. More

Brendan was thorough and helped solve an issue with my car. He went above and beyond! car. He went above and beyond! More

Got right in, they had a loaner ready and waiting for me. The vehicle was done when they said and handed it back cleaner (washed and swept inside). Above my expectations! The vehicle was done when they said and handed it back cleaner (washed and swept inside). Above my expectations! More

Brendan makes it very easy and does an outstanding job taking care of my service needs taking care of my service needs More

Fast, friendly Very good service, good information. Very fast. It was a good experience. Will recommend to others. Very fast. It was a good experience. Will recommend to others. More

Communication is very poor between departments. Especially the accounting/sales interactions I would not recommend a Hyundai to anyone. I've owned 20 plus new cars in my lifetime and this car is by Especially the accounting/sales interactions I would not recommend a Hyundai to anyone. I've owned 20 plus new cars in my lifetime and this car is by far the worst, car Boggs down to the point you are scared to pull out onto the highway. More