Crestmont Hyundai - Service Center

My service completed at the dealership was a conclusion of a three-month analysis on the oil consumption of my car. We went through some challenging times that were met with professional care. I am extreme of a three-month analysis on the oil consumption of my car. We went through some challenging times that were met with professional care. I am extremely grateful to David who followed up on answering all questions, easy and hard. The service manager came down with Covid and David was there to continue the line of communication. My car is doing much better. The new engine seems to be holding up well so far. I am very appreciative of the way Hyundai stood by the warranty. More

Brendan was efficient, friendly and easy to work with. Appreciated his personalized approach and conversation while I waited for my vehicle to be done. Appreciated his personalized approach and conversation while I waited for my vehicle to be done. More

I enjoyed the visit employee's were willing to help. I enjoyed the experience the employees were kind a d willing to help with my needs. I enjoyed the experience the employees were kind a d willing to help with my needs. More

Haven’t had my vehicle in for any service since December 8, 2023. Don’t know why I am getting these emails for a review. I was in for a ride along to diagnose a whine in the drive train. It was determined t 8, 2023. Don’t know why I am getting these emails for a review. I was in for a ride along to diagnose a whine in the drive train. It was determined that the noise was coming from the rear differential. A replacement differential is on order which I have been waiting on since December 8, 2023. Not happy. This will make the 4th time for the same issue. There is no communication to me about the ordered part unless I initiate it with a phone call. More

Excellent service and quality. Alex has been attentive and great to work with Great professionalism Alex has been attentive and great to work with Great professionalism More

awesome job in a timely manner great job well pleased thank u everyone that assisted with my purchase thank u everyone that assisted with my purchase More

They were very, nice and friendly people and always accommodating. Quick and efficient work on my car and I had no trouble with the process at all accommodating. Quick and efficient work on my car and I had no trouble with the process at all More

The dealership was professional and courteous. I am about 45 minutes away and the customer service for genesis valet service was as great as it could be. I am about 45 minutes away and the customer service for genesis valet service was as great as it could be. More

xxxxxxxx. Complete, useless, xxxxxxxx. Both the salespeople, and the GM, and the service department. Had to call the national team repeatedly to get these folk Complete, useless, xxxxxxxx. Both the salespeople, and the GM, and the service department. Had to call the national team repeatedly to get these folks in line with standard business practice and basic respect. Do not advise buying here. More

On 12/30/22 I purchases a 2020 Elantra that only had one key and key fob. Part of the agreement was that they provide me with a second key and fob. The salesman, Ethan, contacted me and needed me to send hi key and key fob. Part of the agreement was that they provide me with a second key and fob. The salesman, Ethan, contacted me and needed me to send him a picture of the one I had. I did so and have never heard back from him or anyone else from the dealership. I travel for work and have a busy schedule..After a significant amount of time part l passed I reached out and attempted to contact the salesmen. Again no response. I guess once I purchased the vehicle they cared very little about honoring the second key agreement which to me is not right. No call, no text, or email! More