
Crestmont Toyota
Pompton Plains, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 332 reviews
24 month Toyota Care I have been using this Dealership for quite a long time. I give them a five star rating. The Service Rep Tony was also outstanding and addressed my n I have been using this Dealership for quite a long time. I give them a five star rating. The Service Rep Tony was also outstanding and addressed my needs. Highly recommend to all. More
Excellent Service Been dealing with Toyota for over 25 Years . Reliable and friendly service as always . I always ask for Roger his experience and knowledge speaks for Been dealing with Toyota for over 25 Years . Reliable and friendly service as always . I always ask for Roger his experience and knowledge speaks for itself . More
Quick & efficient I was there less than an hour. Whatever had to be done was done. Short & sweet The receptionist already set up my next appointment. Friendly staff. I was there less than an hour. Whatever had to be done was done. Short & sweet The receptionist already set up my next appointment. Friendly staff. More
Great Service Team During the week of July 8th I dropped off our Highlander for scheduled maintenance, which was performed as requested. While performing the maintenanc During the week of July 8th I dropped off our Highlander for scheduled maintenance, which was performed as requested. While performing the maintenance work, the tech identified a leaking seal which either prematurely failed or may not have been replaced properly by another dealer. Erica, my advisor had brought this to my attention and quickly escalated to Craig, the service manager. At one point there was a significant amount of work that needed to be performed. Working with Craig and Erika, I was able to create a manageable plan to get the most important work completed immediately, while creating a plan to address the remaining work needed. The vehicle was immediately subjected to 500 mile harsh road trip and no issues to report. Crestmont Toyota has a great team and why we continue to have our Highlander, now with 120K miles serviced here. More
Great Experience! Roger, was friendly and explained everything that the service would include, very clearly. Everything went very smoothly. I would definitely recommen Roger, was friendly and explained everything that the service would include, very clearly. Everything went very smoothly. I would definitely recommend Crestmont Toyota. James Turner More
Great Service I really felt it would be appropriate to write a review on my experience at Crestmont Toyota. The staff was helpful, courteous, and worked extremely h I really felt it would be appropriate to write a review on my experience at Crestmont Toyota. The staff was helpful, courteous, and worked extremely hard to get me in my new Tacoma in a few hours time. I would like to also mention my salesman Kenny Wilson. He made car buying pleasurable by giving me his undivided attention and going over every detail with incredible precision and more importantly....patience! A Big Thanks to All at Crestmont Toyota!! Ken Sanchez More
Had a great buying experience. It was our first Toyota purchase. Sale rep. Adam and the Crestmont team were friendly and very professional. Overall, it was a great buying experienc It was our first Toyota purchase. Sale rep. Adam and the Crestmont team were friendly and very professional. Overall, it was a great buying experience and would recommend Crestmont Toyota. More
Service to put new brakes into my car! This was a phenomenal auto operation from the very moment that my vehicle entered the Crestmont Toyota shop. Roger Wisnewski is a Master evaluator This was a phenomenal auto operation from the very moment that my vehicle entered the Crestmont Toyota shop. Roger Wisnewski is a Master evaluator, supervisor, and coordinator. The remarkable work of both Roger and Master technician Daniel was First Class indeed! Dr. Marcy Jay More
Great Service! Getting your car serviced is not most people's favorite thing to do, but at Toyota Crestmont makes you feel so painless. The are professional, efficie Getting your car serviced is not most people's favorite thing to do, but at Toyota Crestmont makes you feel so painless. The are professional, efficient and friendly staff.Two thumbs up to the gentleman who assisted me, Roger Wisnewski and the mechanics who were working in the back :-). He got my car in and out in no time and explained what's needed to be done. He is polite, friendly and greet everyone with smiles. I will definitely recommend Toyota Cresmont. I purchased 3 cars from this dealership in the past 4 years! I also appreciate the follow-up phone call after the service was completed. Proof that they want to make sure that everything was fine with the service performed. More
Finally a dealer who knows Customer Service!! I never take the time to write online reviews for anything. And most people only write reviews to complain about things. However.....this is the EXCEP I never take the time to write online reviews for anything. And most people only write reviews to complain about things. However.....this is the EXCEPTION......Crestmont Toyota! Such a pleasure dealing with a smaller "family" type dealership where they care about you as a person, and remember your name when you walk back in a month later. Totally different experience than the big highway automalls where you are just a potential revenue source. My purchase was a bit different than the usual buying experience. Most of my interaction was with Joe Simone from finance. This guy is absolutely amazing, knowledgeable, personable, and xxxx good at what he does. Second to none! Joe was able to get me an interest rate 11 points below what my current car loan was. Again...amazing! That alone saved me thousands over the course of the loan. Also had the pleasure of working briefly with Adam who is extremely knowledgeable and took all the time I needed to answer all my questions about the features in the vehicle. The best part.....this dealership has none of the xx "hidden" or "add on fees" such as dealer prep and all the other non-sense charges all the large dealerships force on you. Just one document fee. I think it was 395.00. All of the experiences listed in this review resulted in us going back three weeks later and buying another vehicle from Crestmont. To the management staff at the dealership.....you can thank Joe Simone for the sale of 2 Rav4's within 3 weeks. Please please give him the credit he deserves...he really is that good!!! I can guarantee with 100% certainty that the next time I make a vehicle purchase it will be with Crestmont as long as they are the same owners and as long as Joe Simone is there to give me another great deal like he did twice now. More