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Crestmont Toyota

Pompton Plains, NJ

Overview
Employees
Reviews
Vehicles
4.6
330 Reviews
What makes us different is the "real" people that run the store. Family owned and operated. "we care" and listen. See why! We dare you to compare. Crestmont Toyota is a Toyota new and used car dealership serving the New Jersey, New york and Pennsylvania areas. We have a friendly and knowledgeable staff that is ready to help you with your sales, service and parts needs.
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730 State Route 23

Pompton Plains, NJ

07444

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Showing 330 reviews

June 04, 2025

Staffs are very friendly, making me comfortable to deal with them. They have patience to explain and answer my questions. Is good to deal with this dealership. More

by Shirley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Meza
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2025 -

Shirley responded

They are friendly and have patience, honest , is good to deal with this dealership.

May 31, 2025

Dan Card our rep was so cool, relaxed, didn't pressure us and gave us an honest experience. More

by hansen_william
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Card
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 17, 2025

very profesional and fast buy , all good, I would definitely stay with them for service More

by marek.dziuba
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dariel Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Denman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2025 -

Crestmont Toyota responded

Thank you for the great review! We’re so glad to hear that your experience at Crestmont Toyota was very professional and that your purchase was fast and smooth. It’s wonderful to know that everything went well and that you’d definitely stay with us for service. We truly appreciate your trust and look forward to supporting you throughout your Toyota ownership!

April 09, 2025

Joe answered all our questions and worked very well with us. He made the process easy and painless. More

by Dad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Simone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2025 -

Crestmont Toyota responded

Thank you for the kind review! We’re so glad to hear that Joe answered all your questions and worked very well with you throughout your visit to Crestmont Toyota. It’s our goal to make the car-buying experience as easy and painless as possible, and we’re happy to know Joe delivered just that. We truly appreciate your feedback and look forward to assisting you again in the future!

March 28, 2025

Crestmont was the easiest dealership I found to work with after reaching out to about 10. I tried starting my negotiations via email with all 10 and crestmont was the only one that would do so. I negotiated More

by Mkillian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Crannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2025 -

Crestmont Toyota responded

Thank you for your fantastic review! We’re honored to hear that Crestmont Toyota was the easiest dealership to work with out of the ten you reached out to. We believe in making the car buying process as transparent and convenient as possible, so we're glad you were able to negotiate most of your deal from home via email. It's great to know that our commitment to zero markups and no made-up fees made a difference in your experience. Your high recommendation means a lot to us—thank you for choosing Crestmont Toyota!

March 25, 2025

Excellent service so far. My sales person Sergio was the best. Made me feel comfortable and valued. I would have liked a better negotiation with the higher ups but I wasn’t go More

by Cvacca1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Meza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance dariel
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Mar 31, 2025 -

Crestmont Toyota responded

Thank you for sharing your experience with us! We're glad to hear you've received excellent service so far and that Sergio made you feel comfortable and valued—he truly cares about providing a positive experience for every customer. We appreciate your honest feedback regarding the negotiation process. While we’re happy we were able to reach a deal, we understand your concerns and will certainly take your comments to heart as we continue working to improve. Thank you again for choosing Crestmont Toyota—we’re grateful for your business and look forward to continuing to serve you.

March 16, 2025

Very organized and clean. Friendly people. Nice ambience. I appreciate that there is a play room for the kids. More

by Yulema
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Cruz
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Mar 17, 2025 -

Crestmont Toyota responded

We truly appreciate your kind words and are thrilled to hear that you had a great experience at Crestmont Toyota! It’s wonderful to know that you found our dealership organized and clean, with a friendly team and a welcoming ambience. We’re especially happy that you appreciate the playroom for the kids—we strive to make our dealership a comfortable and convenient place for the whole family. Thank you for your support! We look forward to serving you again in the future. If there’s anything we can assist you with, please don’t hesitate to reach out.

January 14, 2025

I came to this dealership second time for purchasing a car. And was very pleased with the service. More

by aniz0827
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2025 -

Crestmont Toyota responded

Thank you for choosing Crestmont Toyota again for your purchase! We're thrilled to hear you had another great experience. We appreciate your trust and look forward to serving you in the future!

December 27, 2024

Top level service from Nicole my service advisor. My only contact besides the valet workers who are very helpful. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
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Jan 13, 2025 -

Crestmont Toyota responded

Thank you for your feedback! We’re delighted to hear that Nicole provided you with top-level service and that our valet team was helpful during your visit. Your satisfaction is important to us, and we look forward to serving you again at Crestmont Toyota!

December 27, 2024

First time visiting this dealership. I had a wonderful experience at Crestmonf Toyota. They were very friendly and professional. I highly recommend them! More

by Aarroyave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Willis
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Jan 13, 2025 -

Crestmont Toyota responded

Thank you for sharing your experience! We’re thrilled to hear that your first visit to Crestmont Toyota was a wonderful one. Providing friendly and professional service is our priority, and we truly appreciate your recommendation. We look forward to serving you again!

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