Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crestmont Toyota
Pompton Plains, NJ
334 Reviews
What makes us different is the "real" people that run the store. Family owned and operated.
"we care" and listen. See why! We dare you to compare. Crestmont Toyota is a Toyota new and used car dealership serving the New Jersey, New york and Pennsylvania areas. We have a friendly and knowledgeable staff that is ready to help you with your sales, service and parts needs.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 334 reviews
July 02, 2025
Well experience, warm, easy to speak with, listener,tell you watch your options are patience you watch your options are patience More
by trishasmith4268
Employees Worked With
June 30, 2025
Professional knowledgeable people who treated my wife and very nice and explained all the bells and whistles on our new 4Runner very nice and explained all the bells and whistles on our new 4Runner More
by bobdes368
June 24, 2025
They are the most friendliest and knowledge ever I have been buying from them since 21010 been buying from them since 21010 More
by Lindaromanyschyn don’t have
June 18, 2025
Five stars aren’t enough they deserve a solid 5+++ stars every day. From the moment I first reached out, Crestmont Toyota stood out by being transparent and straightforward, which is rare among dealerships every day. From the moment I first reached out, Crestmont Toyota stood out by being transparent and straightforward, which is rare among dealerships even Toyota dealerships. I found Crestmont through TrueCar, and right away, they provided me with the (OTD) pricing, which was by far the best compared to many other dealerships within a 75-mile radius. I communicated with Dan via text, and he was fantastic helping me with pictures, information, and answering all my questions throughout the process. Although Dan wasn’t available the day we visited, he personally contacted us beforehand, and Brandon, another salesperson, took excellent care of us during our visit. Their honesty and professionalism like helping us secure the car with a deposit under a colleague’s name truly reflect the quality of this dealership. The finance guy Dariel was equally exceptional, presenting all the information clearly without ever trying to pressure us into extras. We ended up financing through a credit union, but even so, the service we received was outstanding. We highly recommend Crestmont Toyota and yes, we drove almost an hour and a half to get there, and we’d do it again without hesitation for the level of customer service they provide. Kudos to everyone there, and congratulations to the owner for running such an incredible business. Also they Speak Spanish - Hablan Español!!! More
by oscarrivera7
June 04, 2025
Staffs are very friendly, making me comfortable to deal with them. They have patience to explain and answer my questions. Is good to deal with this dealership. with them. They have patience to explain and answer my questions. Is good to deal with this dealership. More
by Shirley
April 17, 2025
very profesional and fast buy , all good, I would definitely stay with them for service definitely stay with them for service More
by marek.dziuba
April 09, 2025
Joe answered all our questions and worked very well with us. He made the process easy and painless. us. He made the process easy and painless. More
by Dad
Employees Worked With
March 28, 2025
Crestmont was the easiest dealership I found to work with after reaching out to about 10. I tried starting my negotiations via email with all 10 and crestmont was the only one that would do so. I negotiated after reaching out to about 10. I tried starting my negotiations via email with all 10 and crestmont was the only one that would do so. I negotiated most of my deal from home via email before even stepping into the dealership. They had zero mark ups and zero of the made up fees that dealers love to add. I can say I would highly recommend them to anyone who’s in the market. More
by Mkillian
March 25, 2025
Excellent service so far. My sales person Sergio was the best. Made me feel comfortable and valued. I would have liked a better negotiation with the higher ups but I wasn’t go My sales person Sergio was the best. Made me feel comfortable and valued. I would have liked a better negotiation with the higher ups but I wasn’t going to walk away from my deal for a few hundred dollars but I felt like you guys would have, which in my opinion, was wrong. More
by Cvacca1
