Crestmont Toyota
Pompton Plains, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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This is my second car at this dealership. The last one I bought was a Solara and I had it for almost 10 years and now I have the 4 door Camry and I love it Joanne bought was a Solara and I had it for almost 10 years and now I have the 4 door Camry and I love it Joanne More
Great people, great experience. The one and only "no BS " car buying experience I have ever had. We're willing to work with us on price and delivered on the sale in record time. I'm looking forwar "no BS " car buying experience I have ever had. We're willing to work with us on price and delivered on the sale in record time. I'm looking forward to bringing all our Toyotas to Crestmont for service. More
My second lease through this dealerdhip. Great service with a smile. In and out fast with no hassles. Polite and informative...my experience was outstanding. with a smile. In and out fast with no hassles. Polite and informative...my experience was outstanding. More
It's always intimidating to walk into a showroom, but our sales representative was extremely easy to talk to. He never pressured us into making a decision and answered all our questions about the 2011 Rav4 sales representative was extremely easy to talk to. He never pressured us into making a decision and answered all our questions about the 2011 Rav4 we wanted. He was always honest and upfront with the price of our vehicle and there were no surprises at our time of purchase. We spoke to other dealerships and they were not as willing to give us all the information we required in making our decision. More
Overall a great buying experience with down-to-earth sales staff and great customer service - the car I came in for wasn't in stock but they were able to help me find a great replacement and keep my pay sales staff and great customer service - the car I came in for wasn't in stock but they were able to help me find a great replacement and keep my payments manageable. More
Our sales rep, John Fletcher, was very comfortable to work with. John took time with my wife on several visits to the show room and was always very accomodating. During our final negotiations, the sale work with. John took time with my wife on several visits to the show room and was always very accomodating. During our final negotiations, the sales manager Mike was involved and was also very easy to work with. I would not hesitate to redommend Crestmont VW in the future. More
Had a great experience at Crestmont. Picked up a 2011 VW GTI. Tyler and staff were great. Very knowledgeable about the car. I usually know what I am looking for and don't like to play games and Crestmont wa GTI. Tyler and staff were great. Very knowledgeable about the car. I usually know what I am looking for and don't like to play games and Crestmont was great with not playing any games and giving me a fair deal. Would absolutely recommend Tyler and Crestmont to anyone looking for a VW. More
DON'T BUY HERE! I purchased a used car that looked like a cream puff but turned out to be a lemon! I complained form the beginning about a noise but the service manager kept giving lame excuses and sending m cream puff but turned out to be a lemon! I complained form the beginning about a noise but the service manager kept giving lame excuses and sending me away. After the 2K warranty, the transmission went and they won't cover it at all! They are good at being nice to your face but non call backs and avoidance are common practice. More
Dishonest behavior and abusive treatment of customers. I was ready to buy the car but then when i said i didn't want the extended warranty they all of a sudden added several hundred dollars in fees out of t was ready to buy the car but then when i said i didn't want the extended warranty they all of a sudden added several hundred dollars in fees out of thin air, and lied about the conversation five minutes before in which they had said "no other fees". Typical car dealer tricks of switching you between different people to try to confuse the situation and create more opportunities for deception. Please do NOT patronize this dealership. More
Excellent service and support from the very beginning and even after the purchase. Staff were friendly and helpful and very fast at responding. Their website was great and live chat was what really got m even after the purchase. Staff were friendly and helpful and very fast at responding. Their website was great and live chat was what really got my attention. Everything was excellent! Thank you thank you - I love my new Camry! More