Crestmont Toyota

Great experience with this dealer. My fiance has leased two cars with them and everything about the experience has been beyond my expectations. All the people we dealt with, from sales to finance have been two cars with them and everything about the experience has been beyond my expectations. All the people we dealt with, from sales to finance have been knowledgeable about the product and willing to go the extra mile to make us happy. When we were picking up my fiance's car I ended up talking about a truck in the showroom and the day ended with me buying a truck. The dealership took care of my old lease for me and it was a fast and painless transaction. Any issue we have had has been addressed quickly and professionally. Also my fiance and I aren't the easiest to work with when it comes to price, we did shop around. I won't go into details, but they also gave us a great price. Good experience's will keep us as clients for a long time. More

I was able to settle the purchase of my car very easily..no hassle. I was able to obtain most of the information I was looking for over the phone and they were able to do an online credit check. Th easily..no hassle. I was able to obtain most of the information I was looking for over the phone and they were able to do an online credit check. This saved a lot of time, when I got to the dealership, I was very happy to find that it took the dealer a short while to price my trade in and to have my paperwork ready. I was very pleasantly surprised at how much quicker this place was compared to other dealerships I had visited. This is the first time that I didn't find walking into a dealership a nightmare. The dealer who worked with me was very curteous and was able to answer all my questions. I also liked that they went over how the the car worked before I drove off. They all seemed like they cared about me and not just the sale of the car. More

Just bought my third car this year from Crestmont Toyota. Just bought my third car this year from Crestmont Toyota. This is the best dealership I have ever dealt with by a long shot. I e-mailed them for a Just bought my third car this year from Crestmont Toyota. This is the best dealership I have ever dealt with by a long shot. I e-mailed them for a list of prices or specials they were running as I was looking for a car for my soon to be driving daughter. When I received the information, I wound up with two new cars, one for her and one for me. What I am most impressed with is the level and accuracy of information I receive from them via e-mail. I am always given bottom line pricing, including all taxes and fees, so there arre never any surprises, not to mention how well they work with me to reach a satisfactory price. Both of these deals were done with 2 e-mails and a phone call. My trip to the dealership was only to pick out colors and sign paperwork. Crestmont Toyota will always be my first stop whenever I am looking for a new car and my first reccomendation for anyone else looking for one. More

Great effort from the manager Rob to earn our business. All our questions were answered in a very professional manner. The price we received for a 2010 Corolla was very competitive with no pressure at the All our questions were answered in a very professional manner. The price we received for a 2010 Corolla was very competitive with no pressure at the end to purchase additional options we didn't want to purchase at first. It was our best experience with a car dealer in the past 5 years; we can confidently recommend Crestmont to anyone shopping for a new Toyota. More

I’ve purchased both my car and my wife’s car from Crestmont. From the initial contact to purchase I couldn’t have been more pleased. There’s was no “used car salesman” games or pressure at all. I Crestmont. From the initial contact to purchase I couldn’t have been more pleased. There’s was no “used car salesman” games or pressure at all. I would highly recommend using Crestmont for purchasing a Toyota new or used. More

Swore he could beat Bay Ridge Toyota 2009 Camry LE deal. Went in to his Dealership 40 miles from home and he plays car salesman game. Must talk to manager now. Price $17,900. instead of guarenteed price quo Went in to his Dealership 40 miles from home and he plays car salesman game. Must talk to manager now. Price $17,900. instead of guarenteed price quote of 16,500.00. Told him he deceived me about price, he denied such even when I have a witness to fact. Very scupulous. Don't trust him or his unprofessional financial manger. More

I bought what I thought was a 2008 Camry LE. It was advertised on the internet as such. I drove the car, purchased it, and never noticed that it was NOT an LE. When I discovered this and went back to advertised on the internet as such. I drove the car, purchased it, and never noticed that it was NOT an LE. When I discovered this and went back to the dealership, the manager said they have a disclaimer for ads. In other words, they (dealer) are not responsible for what is written by the third party they hire to write the ads. And at NO point had the salesman told me this was a standard (or CE) model that has no identification on the vehicle. To compensate for their misleading ad which led to the sale, I was given some amenities after I complained. More

I began my car shopping by requesting quotes from 4 dealers in the area for a 2009 Highlander Sport 4x4. After speaking to a number of salesmen on the phone and by email I quickly narrowed my search do dealers in the area for a 2009 Highlander Sport 4x4. After speaking to a number of salesmen on the phone and by email I quickly narrowed my search down to Crestmont Toyota. I worked with Adam from their Internet Department. Adam could not have been more accommodating. Not only did he answer all of my questions he was totally transparent in both his phone conversations and his emails. A number of dealers that I contacted seemed to be working around my questions and telling me what they thought I wanted to hear. I certainly did not get the impression that things would get better once I was at their dealerships. Adam and I finalized all of our figures over the phone and he delivered as promised. Thanks Crestmont! More

I began my car shopping by requesting quotes from 4 dealers in the area for a 2009 Highlander Sport 4x4. After speaking to a number of salesmen on the phone and by email I quickly narrowed my search do dealers in the area for a 2009 Highlander Sport 4x4. After speaking to a number of salesmen on the phone and by email I quickly narrowed my search down to Crestmont Toyota. I worked with Adam from their Internet Department. Adam could not have been more accommodating. Not only did he answer all of my questions he was totally transparent in both his phone conversations and his emails. A number of dealers that I contacted seemed to be working around my questions and telling me what they thought I wanted to hear. I certainly did not get the impression that things would get better once I was at their dealerships. Adam and I finalized all of our figures over the phone and he delivered as promised. Thanks Crestmont! More

I bought my new corolla from Crestmont about a year ago and had an ok experience at that point. Went back for 2 oil changes which were done quickly. I was approaching 15,000 miles and called to see how muc and had an ok experience at that point. Went back for 2 oil changes which were done quickly. I was approaching 15,000 miles and called to see how much it would cost to do ONLY the items required in the service manual that came with my car. The only things listed to do are: oil and filter change, rotate tires, tighten drive shaft, and to inspect the air filter, brakes and a variety of other parts underneath the car. Now every other time I went there, my receipts stated that I got a "complimentary inspection" with each oil change, so this should have covered the inspection, though I would have been willing to pay more for a thorough inspection (an hours labor AT MOST). So the guy I called automaticaly quotes me $350! He say I have to replace the pcv valve, have the brakes adjusted, change the air filter, and many other things. I tell him the manual does not say I need to replace anything automatically, only if an inspection reveals it needs it. He says the manual is wrong and that I have to do those things no matter what for my warranty. I say I am looking at the Toyota official service manual online and then he claims, "Oh, actually it is only the written manual, we can talk about it when you get here". Upon looking at my actual service manual, it is the same as the online one! He lied to me. I asked if I could get my service book stamped if they only do what is listed in my manual and he said NO WAY. What a crock! To maintain my warranty and get the official stamp for my records, I should only have to do what is in the service book! I can understand them trying to push all this extra stuff because they supposedly believe it is a good idea, but they should not refuse me a stamp because I only want to do what TOYOTA MOTOR CORPORATION recommends I do in their own manual! These guys are liars and cheats, I got the necessary tools and instructions and did it myself and kept all the receipts. Avoid this place, either do it yourself or find a good local mechanic. More