137 Reviews of Crestmont Toyota - Service Center
Everybody in the dealership of Toyota is very accommodating, from the start that I come in until rhe service is done, Nick is very helpfull, service with the big smile, even the cashier is very accommodating, from the start that I come in until rhe service is done, Nick is very helpfull, service with the big smile, even the cashier is very friendly More
Comprehensive 30 K maintenance check check was done to my total satisfaction. Check in was seemless. Customer service listened to all my questions. Out within an hour. total satisfaction. Check in was seemless. Customer service listened to all my questions. Out within an hour. More
The Service department has gone downhill this past year. Not knowledgeable, Unfriendly and they don’t return calls . Always get a voicemail. Big mistake buying a new Toyota this past year. The Sales Not knowledgeable, Unfriendly and they don’t return calls . Always get a voicemail. Big mistake buying a new Toyota this past year. The Sales people Were really nice to work with but the change in the service dept makes me wish I went with Hyundai. More
There has been a big change in the past 6 months. Service dept. went down hill. I had an appointment (confirmed) to get my oil changed and perform 120K mile service. When I showed up 1/2 hour early t Service dept. went down hill. I had an appointment (confirmed) to get my oil changed and perform 120K mile service. When I showed up 1/2 hour early they told me the guy that pumps the oil is going home now, maybe a service advisor can get him to stay. The dude from Toyota corporate comes out and says, sorry, you have to reschedule. I asked to speak to a manger and was told no managers are in. Someone gave a 5 star review for Roger Wisnewski on March 25th. Roger is no longer there as well as many other familiar faces. They are all gone. Wonder if the "B" service team is still there? Suggest you look for a new service center. More
Today I had my 2014 RAV4 in for the 60K mile checkup, and the service writer, Jeremy Hannon, was very professional and knowledgeable about my vehicle. After two hours, I was on my way. I bought my vehicle t the service writer, Jeremy Hannon, was very professional and knowledgeable about my vehicle. After two hours, I was on my way. I bought my vehicle there and always had it serviced at Crestmont, a very reputable company. More