Crestmont Toyota - Service Center

The dealer was very efficient and promptly serviced my vehicle much faster than expected, only issue I ran into was I was enjoying reading a book on their waiting room and the dealer had my car finished b vehicle much faster than expected, only issue I ran into was I was enjoying reading a book on their waiting room and the dealer had my car finished before I finished reading a interesting chapter in the book. More

Crestmont always has provided superior service on my 2015 Tacoma. I recently bought the 2025 Tacoma Sport from Crestmont and waiting for it to arrive. Tacoma. I recently bought the 2025 Tacoma Sport from Crestmont and waiting for it to arrive. More

I have always received great and courteous service at Crestmont Toyota. I would highly recommend them Crestmont Toyota. I would highly recommend them More

We highly recommend Paul in sales, Mike E. in service & Elliot in rentals. All 3 men .. & the service valet too are pleasant, helpful & efficient. We would not hesitate to work with these ge in service & Elliot in rentals. All 3 men .. & the service valet too are pleasant, helpful & efficient. We would not hesitate to work with these gentlemen again. Thank you all for seemless ordering, buying, servicing & renting experiences! More

Very pleased with everything that needed to be done with my Tundra. The service center and the staff are wonderful. my Tundra. The service center and the staff are wonderful. More

They have deteriorated immensely since Roger W. and his son Craig left. I stayed with them for about a year and every time I went in for an oil change, All of the assistant service managers were and his son Craig left. I stayed with them for about a year and every time I went in for an oil change, All of the assistant service managers were different. Then came the push for un-needed repairs. The coup de grace occurred in February of 2022 when they put a front passenger side hubcap on so loose that it fell off somewhere on the highway. When I complained about it, demanding a free replacement, the assistant service manager complained that it would cost him 100 bucks (when I would guess they get if from their supplier for around 30.) When I came in at their convenience (a 60 mile round trip), The same assistant service manager insinuated that I was some kind of scam artist. Goodbye Crestmont after 11 years. Now I'm getting my 17 year old Corolla worked on in Morristown. I noticed there a similar pattern: Revolving door assistant service managers and they're slowly coming up with un-needed repairs. I'm giving them one more chance and then it's on to Clinton. I may be screwed anyway since I wouldn't be shocked if all three dealers are owned by the same LLC. More

Service Center very unorganized and not focused on the Customer. Dropped off car at 6:45am for a 8:30am service appt, and not even looked at by 2:30pm. Lost a whole day waiting for the car. Manager said t Customer. Dropped off car at 6:45am for a 8:30am service appt, and not even looked at by 2:30pm. Lost a whole day waiting for the car. Manager said to go to a different dealer if not happy More