Crestview Cadillac, Inc.

Even it was same day make an appointment,I could make it ,very kind staff and loved it. ,very kind staff and loved it. More

The repair of the driver door handle was completed successfully. I was surprised how long it took to get the part and it took me calling the service center to find out the part had arrived. The instal successfully. I was surprised how long it took to get the part and it took me calling the service center to find out the part had arrived. The installation that was to take 1.5 hours had the car in the department the whole day (8:00 drop off and 4:30 pickup). I stopped in to see if it was done and Chris advised it just was completed 25 minutes ago and had not gotten around to call me. More

The best Cadillac dealship in town. I really enjoyed work with them and, highly recommend to all. I really enjoyed work with them and, highly recommend to all. More

Maintenance was done in a timely manner and the techs were very pleasant and considerate of an 85 year old woman who knows very little about what is needed and when. were very pleasant and considerate of an 85 year old woman who knows very little about what is needed and when. More

Emily was nice and tried to give me a good deal. I wish i could save more but the dealership manager did not negotiate much. I also could not get full extent of color and options i wanted due to lo I wish i could save more but the dealership manager did not negotiate much. I also could not get full extent of color and options i wanted due to low ineventory or they intenionally wanted to sell the option i bought. They also did not maintain the dealership well as in Saturday as there was no complementary drinks or snacks for the 3 hours i had been there. For luxury end dealership this is not acceptable at all. Also, they did not provide me any gift card like last time. I think dealerships these days know interested customer will buy anyway and do not want to go extra mile in providing top notch service. The service departement was niche though as the service guy provided me an honest opinion and saved me some money in manitenance. Overall, it is better than the other dealerships where i shopped around. More

Chris is awesome. He is Professional, Courteous, Thorough, Friendly, Quick, Knowledgeable, Personable, Honest, Understanding, Awesome, Passionate, Sincere, Kind, Easyg He is Professional, Courteous, Thorough, Friendly, Quick, Knowledgeable, Personable, Honest, Understanding, Awesome, Passionate, Sincere, Kind, Easygoing, and Determined. He knew what the problem was and prioritized us in getting the issue resolved with my Mom's CT6. Highly Recommend him. Treated us like family. Got everything taken care of in the same day and without an appointment. More

Dawn helped me the most in the lease buyout process. Kara put me in touch with Brandon (who was great) for the warranty info. Everyone at Crestview is great! Kara put me in touch with Brandon (who was great) for the warranty info. Everyone at Crestview is great! More

I was preparing for a trip and at 3:00 pm a notification popped up I drove straight to the dealer to see if it was safe to drive to the airport or needed to take Uber. They immediately tested the system a popped up I drove straight to the dealer to see if it was safe to drive to the airport or needed to take Uber. They immediately tested the system and corrected the issue. I was back home by 4:00. There was no hesitancy to immediately take care of me. More

Excellent customer service very pleased will continue to have my car serviced at this location have my car serviced at this location More