Crippen Buick GMC Mazda Volvo
Lansing, MI
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This is for the unbelievably KILLER Service. Had a oil change tires rotated and swore that their service guys were from Nascar 🤣 It was that fast. Less than 30 mins and they quoted an hour. Not to change tires rotated and swore that their service guys were from Nascar 🤣 It was that fast. Less than 30 mins and they quoted an hour. Not to mention the freekin comedians at the service desk they are a HOOT! VERY courteous and do a great job and don't forget the who schedules she rocks and and I love Bruce's voice and up beat attitudes. They have a really nice guy who drives for them as well polite and lov talkin to him. I've not had good experiences and this Dealership is by far better than anyone here in Michigan More
My husband and I have been searching for a Yukon. Scott Kemp, our sales consultant, was able to offer us one that was in transit. His communication leading up to and the day of pick-up was exceptional. The Kemp, our sales consultant, was able to offer us one that was in transit. His communication leading up to and the day of pick-up was exceptional. The day we picked up our Yukon was seamless. However, after we picked up our Yukon, we did reach out to the Finance Manager, Edwin Kircus, for a few questions regarding additional coverage and it is unfortunate that his communication is less than desirable. Weeks later, we are still awaiting a response. I am ranking our overall experience 5 stars, but the lack of communication with Edwin is unacceptable. More
Scott Kemp did a great job in helping us buy out our Buick lease. Everything went quick and smoothly. Was great with communicating everything to us. Buick lease. Everything went quick and smoothly. Was great with communicating everything to us. More
We had a great experience working with Scott Kemp at Crippen,s. After we had agreed on one vehicle and left, Scott called us and said he found a vehicle that was closer to what we were looking for. Sc Crippen,s. After we had agreed on one vehicle and left, Scott called us and said he found a vehicle that was closer to what we were looking for. Scott keep working hard to make sure we got what we wanted. He made sure the process was fast , easy and worked around our schedule to make sure we were happy. Highly recommend Scott and Crippen,s, they will do all they can to make sure you leave happy and with the vehicle you want. Thank you, Scott! I, Bill Bouck will be back to purchase another some day. More
Bought a truck from Crippen. Al Travis assisted me through this process and was excellent. He was personable, professional, and willing to helped us with whatever you needed. Thanks Al and Crippen! through this process and was excellent. He was personable, professional, and willing to helped us with whatever you needed. Thanks Al and Crippen! More
Scott Kemp was great to work with. Pricing is fair and honest. They provided a higher value for my trade than 3 other dealerships. Scott spent a lot of time reviewing the features and vehicle systems af honest. They provided a higher value for my trade than 3 other dealerships. Scott spent a lot of time reviewing the features and vehicle systems after the sale. Very professional crew and I would not hesitate to buy another vehicle from them. More
My family has been purchasing or leasing vehicles from Scott Kemp for over 10 years. I would highly recommend him. He is willing to listen to your needs and find the right vehicle to suit your needs and b Scott Kemp for over 10 years. I would highly recommend him. He is willing to listen to your needs and find the right vehicle to suit your needs and budget. I just recently bought a new vehicle from him and again found it to be a pleasant experience. He is great to work with. Christian Odlum More
My husband Ralph and I, Laura Averill, had a great experience working with Scott Kemp at Crippen. He made our experience at trading in my husband’s Equinox and purchasing a new GMC Terrain effortless. experience working with Scott Kemp at Crippen. He made our experience at trading in my husband’s Equinox and purchasing a new GMC Terrain effortless. I would recommend Crippen Buick GMC Mazda Volvo and Scott Kemp as the sales person to everyone. Thank you Scott for the great experience. More
I William Bouck, just purchased the truck that I’ve always wanted from Scott Kemp.I got a new Sierra crew cab and I really like it. I thank the wife likes it more than I do. It has a great comfortable always wanted from Scott Kemp.I got a new Sierra crew cab and I really like it. I thank the wife likes it more than I do. It has a great comfortable ride and is easy for the wife to get in an out of. Can’t say enough about all the people from Crippens that made it happen. They made sure I was a happy camper when I drove off with my new truck. Thank you Scott! More