
Criswell Acura
Annapolis, MD
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1,098 Reviews of Criswell Acura
This was the second car we purchased from Criswell, and more specifically, Stefano. We went back to get another car from them because it was such a positive experience the first time, and Stefano worked h more specifically, Stefano. We went back to get another car from them because it was such a positive experience the first time, and Stefano worked hard to earn our business. Everyone there was very professional and courteous. We enjoyed working with Stefano because he always spoke to our young son as well, and made him feel welcome. The next time we are in the market for a car, we will certainly be inclined to use this dealer again. More
My overall experience at Criswell Acura was excellent! Stefano and Dawn made buying my first car a wonderful experience. They were honest, friendly, and even stayed after hours to finish the deal. Dawn Stefano and Dawn made buying my first car a wonderful experience. They were honest, friendly, and even stayed after hours to finish the deal. Dawn made completing the paperwork a pleasurable experience. The workers who cleaned the car before I brought it home did a fantastic job. Even though it was an hour after closing, Stefano stayed to show me how to work some of the features of the car. He set my headlights to auto, synced my phone, and programmed my GPS. Criswell Acura was recommended to me by my neighbors. I will most definitely recommend it to others. Thank you, thank you, thank you!!! More
Just bought a new Acura MDX and worked with Angela Spriggs. She was pleasant to work with and really knew the product well. She was able to answer all of our questions. No high pressure sales here, Spriggs. She was pleasant to work with and really knew the product well. She was able to answer all of our questions. No high pressure sales here, just polite and friendly customer service. After all of the other dealers we visited, Criswell Acura was a breath of fresh air. Five star plus!!!! More
The salesperson was very professional and knowledgable about the car we bought. He made sure all our questions were answered before we left and stressed that we should feel free to call him with any ques about the car we bought. He made sure all our questions were answered before we left and stressed that we should feel free to call him with any questions that came up; I really appreciated this since this is the first car I've had with the interactive console! More
Lamont Randall (Sales Manager), with whom I had the most contact, was truly outstanding. He answered all of my questions, worked out a deal we could both live with, and helped me to get in and out quickly. contact, was truly outstanding. He answered all of my questions, worked out a deal we could both live with, and helped me to get in and out quickly. Every single person I encountered in the dealership was professional, courteous, and a pleasure to deal with. I could not be more pleased with this experience. More
Frank & Lamont provided friendly, professional, knowledgeable service. Was patient during test drives and the decision making progress. Assisted with additional needs to make trade in a seamless knowledgeable service. Was patient during test drives and the decision making progress. Assisted with additional needs to make trade in a seamless process. Provided additional time on return visit to address questions and set up phone system. Will use dealership and sales associates in the future. Christian offered to provided additional service on short notice and a Saturday. Dawn was great in dealing with the financial portion. More
Stefano Rinaldi was personable, knowledgeable, courteous and totally upfront and honest. He was very knowledgeable about both the car and the buying process and very helpful every step of the way. I'd hig and totally upfront and honest. He was very knowledgeable about both the car and the buying process and very helpful every step of the way. I'd highly recommend him and Criswell Acura! More
We found Mustafa to be extremely helpful and easy to work with. He was quite knowledgable and responsive to all of our questions. The purchase process overall was quick. with. He was quite knowledgable and responsive to all of our questions. The purchase process overall was quick. More
Everyone were very helpful. Mike Mohr provided answers before questions were asked. Mike was very well informed about the vehicle and gave me exceptional service as well as knowledge about the MDX Tech p before questions were asked. Mike was very well informed about the vehicle and gave me exceptional service as well as knowledge about the MDX Tech package. He made himself available at my convenience and it is because of his knowledge and availability which was one of the primary factors in helping me to decide if I should purchase a vehicle from Criswell. Another factor which I considered in giving Criswell a high rating was because David Grasmic and his unique ability to explain complicated finance in simple terms. More
The discussions,were low keyed and there was never any pressure . I received a fair price according to Edmunds. The people I dealt with (salesman and finance) were efficient, competent and friendly. pressure . I received a fair price according to Edmunds. The people I dealt with (salesman and finance) were efficient, competent and friendly. More