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Criswell Acura

Annapolis, MD

4.3
1,098 Reviews

1701 West Street

Annapolis, MD

21401

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1,098 Reviews of Criswell Acura

July 04, 2013

This was the second car we purchased from Criswell, and more specifically, Stefano. We went back to get another car from them because it was such a positive experience the first time, and Stefano worked h More

by freakymf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stefano Rinaldi
July 03, 2013

My overall experience at Criswell Acura was excellent! Stefano and Dawn made buying my first car a wonderful experience. They were honest, friendly, and even stayed after hours to finish the deal. Dawn More

by Mariaproco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stefano Rinaldi, Dawn Harper
July 02, 2013

Just bought a new Acura MDX and worked with Angela Spriggs. She was pleasant to work with and really knew the product well. She was able to answer all of our questions. No high pressure sales here, More

by amyberns
Customer Service
Friendliness
Price
Recommend Dealer
Yes
June 29, 2013

The salesperson was very professional and knowledgable about the car we bought. He made sure all our questions were answered before we left and stressed that we should feel free to call him with any ques More

by regeventer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stefano Rinaldi
June 27, 2013

Lamont Randall (Sales Manager), with whom I had the most contact, was truly outstanding. He answered all of my questions, worked out a deal we could both live with, and helped me to get in and out quickly. More

by trabayne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamont Randall, Dawn Harper
June 23, 2013

Frank & Lamont provided friendly, professional, knowledgeable service. Was patient during test drives and the decision making progress. Assisted with additional needs to make trade in a seamless More

by dillon614
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lamont Randall, Dawn Harper, Frank Concepcion
June 21, 2013

Stefano Rinaldi was personable, knowledgeable, courteous and totally upfront and honest. He was very knowledgeable about both the car and the buying process and very helpful every step of the way. I'd hig More

by pjrndr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stefano Rinaldi
June 16, 2013

We found Mustafa to be extremely helpful and easy to work with. He was quite knowledgable and responsive to all of our questions. The purchase process overall was quick. More

by Jlgreene9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
June 15, 2013

Everyone were very helpful. Mike Mohr provided answers before questions were asked. Mike was very well informed about the vehicle and gave me exceptional service as well as knowledge about the MDX Tech p More

by hima9yom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Grasmick, Lamont Randall, Mike Mohr
June 04, 2013

The discussions,were low keyed and there was never any pressure . I received a fair price according to Edmunds. The people I dealt with (salesman and finance) were efficient, competent and friendly. More

by sherwin1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
nate chappelle
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