Criswell Chrysler Dodge Jeep RAM of Thurmont
Thurmont, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Isabel went out of her way to work with me, she was persistent and knowledgeable and end the end I was driving home my new vehicle. Polite, Patient and through I loved working with her. persistent and knowledgeable and end the end I was driving home my new vehicle. Polite, Patient and through I loved working with her. More
Loved working with Isabel. She quoted me an incredible out the door price and when I arrived at the dealership everything was ready to go. Would definitely buy another vehicle from Isabel and Criswell of out the door price and when I arrived at the dealership everything was ready to go. Would definitely buy another vehicle from Isabel and Criswell of Thurmont, MD More
Isabel was wonderful to work with throughout the entire buying process. I trade cars often, so I’m pretty versed on the process. When I told her which vehicle I wanted, she had it prepped and cleaned prior buying process. I trade cars often, so I’m pretty versed on the process. When I told her which vehicle I wanted, she had it prepped and cleaned prior to my arrival. She is very understanding and competent. I will definitely buy another car from her when it’s time! More
Never actually met David, we did everything via email and phone since I was from Maine and they are in Maryland. I can tell you he is very easy to work with and would not hesitate to go back. Responses to my phone since I was from Maine and they are in Maryland. I can tell you he is very easy to work with and would not hesitate to go back. Responses to my questions were answered super fast!!! A++. More
Stacy made it possible for me to get in to a sweet Jeep Renegade! Low miles and in great shape! I am very pleased! Thanks! Renegade! Low miles and in great shape! I am very pleased! Thanks! More
Stacy worked with me through buying my first dealership car, even when purchasing across several states. She was patient with my learning, took a video of a vehicle walk around, and even drove back to the car, even when purchasing across several states. She was patient with my learning, took a video of a vehicle walk around, and even drove back to the dealership to finalize the sale. She answered every question I had in an extremely timely manner and I couldn’t have imagined a better experience. Thank you! More
Stacy is the absolute best. She is honest and easy to work with and went out of her way to help us. We will be working with her again! work with and went out of her way to help us. We will be working with her again! More
Isabel was great. She worked with me and assisted when i had any questions or concerns. I found the dealership to be very concerned about my experience. The dealership was very clean and welcoming. had any questions or concerns. I found the dealership to be very concerned about my experience. The dealership was very clean and welcoming. More
Isabel was totally great to work with on the purchase of my Ram 3500. She is very knowledgeable regarding the Heavy Duty trucks and was TOTALLY accomodating. She delivered my truck to my house and drove my my Ram 3500. She is very knowledgeable regarding the Heavy Duty trucks and was TOTALLY accomodating. She delivered my truck to my house and drove my trade back to the dealership. OUTSTANDING....! I highly recommend her to anyone in the market for a vehicle!! More
Isabel was great to deal with from start to finish. Really impressed with how she handled the fact we couldn’t make our mind up. We had called about a particular stock number, did all the leg work and Really impressed with how she handled the fact we couldn’t make our mind up. We had called about a particular stock number, did all the leg work and we were getting ready to sign the documents, then I checked one last time with my wife and she didn’t really want that Jeep. At this point I felt the need to call Isabel and apology to her for having her do all this work only to have us decide not to buy the Jeep, that wasn’t the end I had to let her know we really wanted to buy the other Firecracker Red Rubicon JLU,, really impressed with professionalism, she didn’t even think twice and we ended putting the deal together on the “right JEEP”, most people would have wrote us off I believe. The JEEP has to be transported 10 hours away because of COVID and Isabel made that happen seamlessly. She kept me up to date on the whole process right up to the end when I called to let her know my JEEP had arrived safely in Maine!!! When we get ready to trade in a couple years we will be buying from Isabel again. The few kinks we had with dealership she helped get me through, which was a big plus also. More




