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Criswell Chrysler Dodge Jeep RAM of Thurmont
Thurmont, MD
230 Reviews
Welcome to Criswell Chrysler Dodge Jeep & RAM of Thurmont, a new and used dealership near Frederick County and Hagerstown, MD offering a large selection of Chrysler Dodge Jeep & RAM cars, trucks, and SUVs. We are proud to serve drivers from all over the Frederick County area from Hagerstown, Taneytown, Smithsburg, Westminster & Frederick, MD to Greencastle & Gettysburg, PA. Our dealership is committed to maintaining excellent customer service and care at all times in all departments from sales, to service, to finance. We offer a great selection of new & used Chrysler Dodge Jeep & RAM models like Wranglers, Chargers and Pacificas. We also offer Grand Cherokees, Durangos and RAM 1500 models for our Frederick County Chrysler Dodge Jeep & RAM shopper. Visit Criswell Chrysler Dodge Jeep & RAM of Thurmont or check out our online inventory today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 230 reviews
October 29, 2020
Isabel went above and beyond with our purchase of a Jeep Wrangler for my husband’s 50th birthday. Her ongoing efforts exceeded our expectations! She is very pleasant, effective, reasonable and simply amazin Wrangler for my husband’s 50th birthday. Her ongoing efforts exceeded our expectations! She is very pleasant, effective, reasonable and simply amazing and we already started recommending her to our friends. thank you to Isabel, Chris Love who helped with expedited seat installation, and the rest of the Criswell crew for a great experience. Best, Laurence & Ronald. More
by Lbirnbaumsarcy
Employees Worked With
Chris Love, Isabel Borsum, Rick Baker
October 29, 2020
Went into Jeep to just look at vehicles and get an idea of what I wanted in a few years and ended up walking out with a new car, Isabel was very informative and made me feel very comfortable throughout the of what I wanted in a few years and ended up walking out with a new car, Isabel was very informative and made me feel very comfortable throughout the entire buying process! More
by Hannah Salisbury
Employees Worked With
Mark Levy, Isabel Borsum
October 29, 2020
Stacey was the best! Great personality, great sense of humor, and fun to work with. Love my new used truck. It checked off all the boxes for me. Thanks Stacy! humor, and fun to work with. Love my new used truck. It checked off all the boxes for me. Thanks Stacy! More
by Sam
October 26, 2020
The overall experience was really great. Beth was really polite from start to finish. Rick Baker was great as well and he worked really hard to get me a good interest rate. I received a really great price o polite from start to finish. Rick Baker was great as well and he worked really hard to get me a good interest rate. I received a really great price on a new Dodge Charger Scat Pack and would definitely recommend Criswell Chrysler Dodge Jeep RAM of Thurmont! More
by bradp2017
August 09, 2020
This was the easiest car buying experience I have had. David took the time to listen to what I was looking for and over exceeded my expectations. He went above and beyond to help me get the car that I w David took the time to listen to what I was looking for and over exceeded my expectations. He went above and beyond to help me get the car that I was looking for. More
by JenniJo.Pfaff
Employees Worked With
David Pintzow
June 19, 2020
Isabel is a Rockstar I have bought many cars and no one has delivered such exceptional service and communication like Isabel. I loved her follow up and her desire to get m I have bought many cars and no one has delivered such exceptional service and communication like Isabel. I loved her follow up and her desire to get me the vehicle. More
by CHAD.JONES
Employees Worked With
Isabel Borsum
May 13, 2020
Patience was appreciated! We just bought a 2018 Hyundai Santa Fe from Mike. We drove 90 minutes one way because they had the car we were looking for. Due to Covid we did all We just bought a 2018 Hyundai Santa Fe from Mike. We drove 90 minutes one way because they had the car we were looking for. Due to Covid we did all the paperwork/negotiating in advance so we didn't spend much time at the dealership at all. Mike C. was very patient as we worked through all the specs on the SUV and the final pricing. My husband is VERY detailed so I appreciate Mike's patience in dealing with 100 questions. Mike was not pushy and I would definitely buy another car from him again. More
by 7424kendra
Employees Worked With
Mike Chuckerel, Rick Baker
May 12, 2020
Buying a Jeep from Criswell Mike was an awesome salesman to work with.. He made the whole car buying experience very pleasurable. and will probably be buying my next car from hi Mike was an awesome salesman to work with.. He made the whole car buying experience very pleasurable. and will probably be buying my next car from him. More
by Gene
Employees Worked With
Mike Chuckerel
May 12, 2020
This has been the most pleasant experience I've had with a car dealership in my 51 years. I could not recommend them more. I will be singing their praises to anyone I know looking to purchase a vehicle. You a car dealership in my 51 years. I could not recommend them more. I will be singing their praises to anyone I know looking to purchase a vehicle. You are doing yourself a disservice if you don't consider Criswell Chrysler, Dodge, Jeep, RAM of Thurmont. More
by jymsled
Employees Worked With
David Pintzow, Rick Baker
May 03, 2020
Work Truck back to work Once I decided to "pull the trigger" on the work truck, Joe and Rick pushed the process through so the work truck our company purchased could get back Once I decided to "pull the trigger" on the work truck, Joe and Rick pushed the process through so the work truck our company purchased could get back to work. The e-signature process worked flawlessly and I was able to pick up the truck and be on my way in less than 20 minutes. More
by Jeff LaRoche
Employees Worked With
Joe Jacobs, Rick Baker
