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Criswell Chrysler Dodge Jeep RAM of Thurmont

Thurmont, MD

4.5
230 Reviews
Welcome to Criswell Chrysler Dodge Jeep & RAM of Thurmont, a new and used dealership near Frederick County and Hagerstown, MD offering a large selection of Chrysler Dodge Jeep & RAM cars, trucks, and SUVs. We are proud to serve drivers from all over the Frederick County area from Hagerstown, Taneytown, Smithsburg, Westminster & Frederick, MD to Greencastle & Gettysburg, PA. Our dealership is committed to maintaining excellent customer service and care at all times in all departments from sales, to service, to finance. We offer a great selection of new & used Chrysler Dodge Jeep & RAM models like Wranglers, Chargers and Pacificas. We also offer Grand Cherokees, Durangos and RAM 1500 models for our Frederick County Chrysler Dodge Jeep & RAM shopper. Visit Criswell Chrysler Dodge Jeep & RAM of Thurmont or check out our online inventory today.
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103 Frederick Rd

Thurmont, MD

21788

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Showing 230 reviews

April 21, 2020

Great Experience After scanning the internet for the perfect Wrangler, I found a brand new one already customized the EXACT way I wanted it. Problem is, I live in Conn More

by Happy Customer!!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathryn Bitter
Apr 24, 2020 -

Criswell Chrysler Dodge Jeep RAM of Thurmont responded

Our staff is committed to providing a remarkable Jeep buying experience and are accustomed to going the extra mile to deliver an exceptional purchasing process from beginning to end. We appreciate you taking the time to let us know that you were completely satisfied with the customer service you received while working with Kathryn at Criswell of Thurmont. Don't hesitate to give us a call if you have any other questions.

April 15, 2020

"Satisfied" The best dealership I've had the pleasure of doing business with. Transparent with no hidden fees hidden in the contract. My salesman Mike Chuckerel w More

by awilkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Chuckerel, Rick Baker
Apr 24, 2020 -

Criswell Chrysler Dodge Jeep RAM of Thurmont responded

Thanks for choosing to work with the great sales team at Criswell of Thurmont! We value your business and sincerely appreciate these kind comments.

April 07, 2020

Was referred to Criswell by a co-worker. Prob the biggest game players and tricksters I’ve ever dealt with. Avoid and track down a better dealer More

by JBeck
Recommend Dealer
No
Employees Worked With
Trent Thomas, Annette Painter
Apr 24, 2020 -

Criswell Chrysler Dodge Jeep RAM of Thurmont responded

We are sorry to see that your visit to Criswell did not meet your expectations. We truly regret that your experience at our dealership was anything less than positive and welcome you to reach out to our general manager if you would like to further discuss the details of this visit.

March 31, 2020

pleasant The salesman was knowledgeable of the product and helped me figure out what I wanted in my new jeep. And the staff is not pushy what so ever. My hus More

by thrasa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Pintzow
Apr 24, 2020 -

Criswell Chrysler Dodge Jeep RAM of Thurmont responded

It's fantastic to see that our capable and courteous team delivered an easy and enjoyable Jeep buying event at Criswell of Thurmont! We always like to hear that that we have exceeded the expectations of our customers and hope that you will keep us in mind for any future automotive needs.

March 10, 2020

I had a fantastic experience in a state of the art dealership. Isabel and Annette did everything that they could to make sure I walked away happy with everything that I wanted. 10/10 would work with t More

by codycmoran
Recommend Dealer
Yes
Employees Worked With
Annette Painter, Isabel Borsum, Rick Baker
Mar 12, 2020 -

Criswell Chrysler Dodge Jeep RAM of Thurmont responded

We're thrilled to hear that our courteous and capable sales team delivered an amazing purchasing process at Criswell of Thurmont! It's our goal to offer a remarkable vehicle buying experience and it's rewarding to know that we earned your confidence. We value your 10/10 rating and look forward to continuing this working relationship.

February 29, 2020

Best car buying experience by far I've ever had. Caring and professional staff.They made buying a vehicle easy, our satisfaction was a priority More

by dave.reckley
Recommend Dealer
Yes
Employees Worked With
Jeffrey Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Hawthorne
Mar 01, 2020 -

Criswell Chrysler Dodge Jeep RAM of Thurmont responded

We're thrilled to see that you enjoyed an easy car buying experience while working with the friendly and knowledgeable staff at Criswell of Thurmont! Don't hesitate to reach out if we can help with any future automotive needs.

February 19, 2020

I was looking to get out of my Ford Escape for a while now, where I had a bad Sales and Service experience. Which made me nervous this go-round, but Kathryn and everybody else at Criswell were amazing. Ka More

by Nickle926
Recommend Dealer
Yes
Employees Worked With
James Grandstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathryn Bitter, Rick Baker
Feb 20, 2020 -

Criswell Chrysler Dodge Jeep RAM of Thurmont responded

It's wonderful to see that you found our staff to be so helpful! Whether it's sales or service, our team is committed to offering a relaxed and informative visit to our dealership. We value the opportunity to work with you and look forward to continuing to assist with any of your automotive needs. Thanks again for choosing Criswell of Thurmont!

February 19, 2020

Great Buying Experience! The buying experience and working with Joe at Criswell was great. He was very knowledgeable about the unlimited wrangler we were looking to buy. Took More

by Jeremy B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Jacobs
Feb 19, 2020 -

Criswell Chrysler Dodge Jeep RAM of Thurmont responded

Thanks so much for sharing these positive details about your excellent Jeep buying experience at Criswell of Thurmont. Joe and the other members of our team work hard to make sure our customers have a great purchasing event at our dealership, and we look forward to continuing to work with you on any of your future automotive needs!

February 18, 2020

Excellent service! Love our new Jeep and we received great customer service! We will definitely go back for out next vehicle. Great selection and very good prices. More

by Bill Cornnell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Pintzow, Mark Levy
Feb 19, 2020 -

Criswell Chrysler Dodge Jeep RAM of Thurmont responded

Awesome! We're thrilled to know you're happy with your new Jeep and the fantastic customer service you received at Criswell of Thurmont! Our friendly staff will be here to help when it's time for your next vehicle.

February 03, 2020

Best Car Buying Experience I live about 4 hours away from Criswell of Thurmont, and they had the truck I have been looking for. I worked with Scott Volway, he is and honest and More

by Joe S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Volway, Mark Levy
Feb 06, 2020 -

Criswell Chrysler Dodge Jeep RAM of Thurmont responded

Our team often goes above and beyond to ensure our customers have a stellar buying event from start to finish. We really appreciate you taking the time to share these positive details about your experience with our dealership. Thanks again for assuring us that Criswell of Thurmont is definitely worth the drive!

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