Criswell Chrysler Dodge Jeep Ram of Woodstock

The experience was not very good. We did buy the vehicle but the dealer was unorganized from the very start. We did buy the vehicle but the dealer was unorganized from the very start. More

Pleasant salesman and excellent financingperson. This was a used car and I made a deal with the salesman and the weekend manager. The weekday manager reneged. He went back on the dealt and the up This was a used car and I made a deal with the salesman and the weekend manager. The weekday manager reneged. He went back on the dealt and the upped the price several thousand. ALSO, they promised met they had done a thorough check and cleaning of the whole vehicle. BUT: 1. They did not clean out the storage area/ compartment below the back lift gate deck. There were mice nests, dead mice and torn up parts. Spare tire was at 15 PS instead of 60. When I showed them the photos, they said it was my problem. 2. The shift lever indicator lights next to the shift lever did not work. Again they said too bad! 3. Battery died after leaving litigate open for 45 minutes so I replaced it. They did not reimburse me. More

Perry was very helpful with the whole process of buying my vehicle-great customer service. my vehicle-great customer service. More

Extremely disappointed this time. Not sure why they text since they don't respond. My car failed inspection for dry rotted tires. Tires were 7 years old, with 15,000 miles on them. I Not sure why they text since they don't respond. My car failed inspection for dry rotted tires. Tires were 7 years old, with 15,000 miles on them. I wanted what was on it already, but got some other kind. The technician broke the center wheel caps, and they just said it happens with age. Even said one was missing. I don't believe it, as I am a fanatic about things like that. I guess we need to start taking pictures of everything. But feeling now this service center can't be trusted. Not even sure they actually did the alignment correctly since it's veering to the right now. And wow!!! The mess they left when taking the old inspection sticker off is ridiculous. Just overall a very bad experience this go round. I was so hopeful I found a good one. They were decent when I went to them in the temporary location. More

I’m taken care of! I have no worries when I drop off my vehicle I have no worries when I drop off my vehicle More

It works for me when I need them. Very attentive service department with good customer communication Very attentive service department with good customer communication More

Took Jeep for inspection. Jeep failed inspection for ball joints so scheduled appt to have them replaced. Jeep was making a noise after we picked it up. Scheduled another appt Jeep failed inspection for ball joints so scheduled appt to have them replaced. Jeep was making a noise after we picked it up. Scheduled another appt then we were told needed rear brakes not sure how this was not noticed when inspected, were told brakes were rusty from only driving 10 miles a day. Were told we would be sent pictures of brakes since we were surprised we needed another service appt, no pictures were sent. Something just did not sit right with us so we paid the service bill and left with no intention of returning to this dealership. More

First time at dealership, very nick and easy to deal with. I purchased a used vehicle and Scott was great. with. I purchased a used vehicle and Scott was great. More

First time at the dealership. Very good service. Will return again if we need service Very good service. Will return again if we need service More

Top notch service department on both the Ford end and the CDJR end. Recommend Criswell Ford & CDJR for your service needs. CDJR end. Recommend Criswell Ford & CDJR for your service needs. More