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Criswell Chrysler Dodge Jeep Ram of Woodstock

Woodstock, VA

4.7
460 Reviews
If you’re in the market for a new car, truck, or SUV in the Woodstock region, make the short drive to Criswell Auto for the best-quality selection, prices, and customer service around. We stock all the latest models in the most popular colors to ensure that you’ll find the new car you have been looking for. Look at our inventory and let us know which vehicle you're interested in or calling us at 888-672-7559. If you are not sure which model best suits your needs, our dealership team in Woodstock, VA can help you choose. Your time is precious, so we've made it simple for you to apply for Ford or CDJR financing, get an estimate on your trade-in, and check the most recent factory incentives and lease options- all right on our website. Simply put, we are here to make it as easy as possible for you to drive home in a new vehicle from our Criswell Auto locations in Woodstock. Visit our Woodstock Ford dealership and Woodstock Jeep dealership today to test drive the perfect new vehicle for you.
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1299 Henry Ford Drive

Woodstock, VA

22664

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Showing 460 reviews

April 15, 2024

I had a scheduled appointment every one was on time. Great Experience. I'll definitely return. More

by TIREGUY03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We're happy to see we met your expectations and look forward to your next visit with us!

April 11, 2024

Very happy with my experience purchasing my Gladiator. Brandon Carter was super nice and patient through the process as it took me almost two weeks and a lot of questions to figure out what I wanted/neede More

by MREEDY26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin
Apr 11, 2024 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Our friendly and professional staff is always happy to provide the details you need to make an informed decision about the best vehicle for your needs and budget. We value the opportunity to work with you and welcome you to reach out with any additional questions about the great features of your new vehicle.

April 02, 2024

I have been going thru a set of four tires every 12 months repeatedly have had criswell check alignment and rotate tires every oil change they have never mentioned uneven tire wear brought car in for o More

by Frankieswife22657
Recommend Dealer
No
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Crowley
Apr 11, 2024 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We are sorry to see you are experiencing this issue with your vehicle. We appreciate you taking the time to share these details about your Criswell experience and have forwarded your comments to our team for further review.

April 02, 2024

Honesty is best practice if a repair is going to take longer then a week that’s okay but don’t continue to tell me week after week “ should be done Friday or early Monday” for multiple weeks just tell me More

by Firefighter18_9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amber Crowley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Harne
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

It is our goal to offer a positive service event, and we regret this was not your experience. We appreciate all feedback and have shared your comments with our team for consideration. We truly hope you will consider giving us another chance to work with you to provide a better visit in the future.

April 01, 2024

Excellent service Amber is always courteous and professional and the work done on my vehicle is always top notch More

by BRADM0
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Crowley
Apr 01, 2024 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We're happy to see you can rely on our staff to provide an excellent customer service experience at Criswell. We look forward to your next visit with us!

March 30, 2024

The fact that our tags couldn’t be mailed because “they didn’t want to pay the fee” (what I was told) is why I will not recommend this place. Our sales person Perry was top notch. But the guy we saw for fi More

by cjfreed
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Perry Sager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Cunningham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

While we are happy to see you had a great vehicle buying experience while working with Perry, we regret that your overall experience was not better. We apologize for any inconvenience and hope you'll keep us in mind for any future automotive needs.

March 29, 2024

The experience was not very good. We did buy the vehicle but the dealer was unorganized from the very start. More

by J.MOYER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
We had to work with several employees. Maybe 5 different people not including the finance person.
Apr 04, 2024 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We value your business and truly appreciate you taking the time to share this feedback with us. We are always working to improve the overall customer experience and comments such as these are helpful in doing so. Thank you again for choosing Criswell and we hope you will consider giving us another chance to work with you in the future to provide a more positive interaction.

March 29, 2024

First time went to this dealer, the dealer facilities is huge and modern also very impressive. met my saleman Michael Lauritzen and the rest of the team, they are extremely friendly and knowledgeable. defin More

by victor20005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perry Sager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Jermstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Harne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lauritzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

It's wonderful to know you found our team to be so helpful! Our first class dealership and wide selection of vehicles only serves to enhance the Jeep buying experience. We value the opportunity to work with you and sincerely appreciate this positive feedback.

March 25, 2024

Perry was very helpful with the whole process of buying my vehicle-great customer service. More

by Hottmiller
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Perry Sager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

It's wonderful to know you enjoyed a great vehicle buying event at Criswell! We value your business and hope to be of service to you in the future.

March 24, 2024

Pleasant salesman and excellent financingperson. This was a used car and I made a deal with the salesman and the weekend manager. The weekday manager reneged. He went back on the dealt and the up More

by david@aquanovaeng.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeff Boller
Mar 27, 2024 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for sharing this feedback. We are sorry to see we did not meet your expectations and understand this vehicle was sold with an "as is" status. Again, we apologize for any inconvenience, and we welcome you to reach out to our sales manager if you would like to discuss the details of this sales event. We appreciate you choosing Criswell and hope you'll keep us in mind for any future automotive needs.

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