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Criswell Chrysler Dodge Jeep Ram of Woodstock - Service Center

Woodstock, VA

4.6
298 Reviews

298 Reviews of Criswell Chrysler Dodge Jeep Ram of Woodstock - Service Center

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March 17, 2024

I’m taken care of! I have no worries when I drop off my vehicle More

by JUDY_ORNDORFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Harne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

It's rewarding to know you can count on our friendly and professional team to deliver excellent customer care and high quality vehicle service. We value your business and look forward to working with you again!

Helpful
March 17, 2024

It works for me when I need them. Very attentive service department with good customer communication More

by LEECLINE
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 18, 2024 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We're happy to see you had a positive experience! Thanks again for choosing Criswell and taking the time to share this high star rating.

Helpful
March 11, 2024

Took Jeep for inspection. Jeep failed inspection for ball joints so scheduled appt to have them replaced. Jeep was making a noise after we picked it up. Scheduled another appt More

by BAWBAWX3
Recommend Dealer
No
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for sharing this feedback. We are sorry to see we did not meet your expectations. We hope you will consider giving us another chance to provide a more positive experience in the future.

Helpful
March 09, 2024

First time at the dealership. Very good service. Will return again if we need service More

by sharon.kibler
Recommend Dealer
Yes
Employees Worked With
AMBER
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Mar 11, 2024 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We value the opportunity to work with you and are excited to see you were pleased with the excellent service you received while working with our friendly and professional staff. We hope to be of service to you in the future!

Helpful
March 08, 2024

Top notch service department on both the Ford end and the CDJR end. Recommend Criswell Ford & CDJR for your service needs. More

by zman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Warfield
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Mar 11, 2024 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thanks so much for taking the time to let us know how we are doing and for sharing your recommendations! We value your business and look forward to working with you again.

Helpful
March 01, 2024

Have not really dealt with this particular dealership except on a few occasions. The previous appointment went well and was completed well within time limit. More

by EWTWALT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Harne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2024 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

It's great to see you were pleased with your experience at Criswell. We value the opportunity to work with you and hope you'll keep us in mind for any future service needs.

Helpful
February 19, 2024

excellent service department with the customer needs first. A top rated service department and friendly staff More

by 607steelers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2024 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

It's our goal to offer an all-around outstanding service event, and it's great to know you enjoyed your experience at Criswell. We value your business and hope to see you again when your vehicle is due for its next routine maintenance visit.

Helpful
February 15, 2024

Got the job done in a timely manner Overall service was excellent. Will return to have future service work completed there. More

by HLBLC
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Crowley
Report | Print
Feb 16, 2024 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

It's great to see you were pleased with the excellent service you received at Criswell. We look forward to working with you again!

Helpful
January 28, 2024

The text I get to track progress of service doesn't work. It's too long and the link doesn't appear for you to click. More

by KLHINES67
Recommend Dealer
Yes
Employees Worked With
Amanda
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Jan 30, 2024 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for bringing this to our attention. We apologize that this feature did not work as expected and have shared your comments with our team so we can look further into this issue. We appreciate the opportunity to work with you and hope to see you again when your vehicle is due for its next service visit.

Helpful
January 27, 2024

Jeff, my salesman, was tremendous in assisting me. He was honest and straightford with the car. More

by jmartin17350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Boller
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Jan 29, 2024 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We strive for 100% satisfaction, and it's great to know you were pleased with your recent visit to Criswell! Thanks again for sharing this positive feedback.

Helpful
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