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Criswell Ford of Woodstock

Woodstock, VA

4.9
368 Reviews
Criswell Ford of Woodstock carries a huge selection of new and pre-owned vehicles in Virginia and the Shenandoah Valley. If you’re looking to lease or finance your next Ford, Criswell Ford has competitive lease specials and financing options on new Ford vehicles. Criswell Ford also has an extensive collection of quality pre-owned and certified vehicles at affordable prices to suit your needs.
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430 Hoover Rd

Woodstock, VA

22664

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Showing 368 reviews

September 18, 2024

Helpful, funny, easy to work with, would absolutely recommend buying any future vehicles from him! More

by luigalda94
Recommend Dealer
Yes
Employees Worked With
George Jermstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Criswell Ford of Woodstock responded

It's rewarding to know our courteous and capable staff earned your business and recommendations. We value your business and welcome you to reach out if we can help in any other way.

September 16, 2024

My Husband and I worked with Lee Cain and couldn't imagine going anywhere else to purchase our vehicle. We were looking at a few different options with him and he was very patient and accommodating wi More

by Linewife94
Recommend Dealer
Yes
Employees Worked With
Lee Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Criswell Ford of Woodstock responded

Thanks so much for sharing this positive feedback! We hope to see you soon!

September 16, 2024

I recently had the pleasure of purchasing a car from Criswell Ford, Woodstock and I cannot recommend them highly enough. Lee, the salesman who assisted me, was incredibly friendly, eager to help, and ex More

by Imsarge2.86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Criswell Ford of Woodstock responded

It's wonderful to hear about your simple and seamless car buying event at Criswell of Woodstock! We strive to provide a stress free purchasing process, and it's great to know you were satisfied with your experience. Thanks again for posting this positive review!

September 16, 2024

Go see Lee to make your car buying experience hassle free. Lee's got the key's! More

by Gotdatfire75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Criswell Ford of Woodstock responded

Thanks for sharing this positive feedback! Don't hesitate to reach out if we can be of further assistance.

September 16, 2024

Lee is the absolute best! Couldn't ask for a better experience then he gave! More

by John Smith
Recommend Dealer
Yes
Employees Worked With
Lee Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Criswell Ford of Woodstock responded

Thanks so much for sharing this positive feedback! We're happy to see you were satisfied with the excellent vehicle buying event you were provided with at Criswell of Woodstock. Don't hesitate to reach out if we can be of service to you in the future.

September 06, 2024

Marco Brown in the service department was fantastic. He was super friendly, courteous, and professional. The work done on my truck was quick and thorough. Great place to have your Ford vehicle serviced. More

by robrobinson63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Brown Service
Sep 06, 2024 -

Criswell Ford of Woodstock responded

Thank you for taking the time to highlight the efforts of our staff! We value the opportunity to work with you and hope to see you again when your vehicle is due for its next service visit.

September 04, 2024

Loved working with Manuel Alas. He is very knowledgeable, kind and patient. Definitely will go back to buy a truck from him. More

by DJA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis Bryner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manuel Alas
Sep 06, 2024 -

Criswell Ford of Woodstock responded

Our staff works hard to ensure our customers have a great vehicle buying experience and we appreciate knowing you were satisfied with your visit to our dealership. We look forward to working with you in the future.

September 04, 2024

Excellent, very nice, very professional. Loved everything. Very accommodating. Sincere about his job. Love the smile. More

by Maxine6127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Harne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Seal
Sep 06, 2024 -

Criswell Ford of Woodstock responded

Thank you for sharing these kind comments and high star rating! We welcome you to reach out if we can be of further assistance.

August 28, 2024

Lee helped me to buy my new 2024 Ford Bronco Sport. I went to Criswell Ford because of an ad I saw online. I had my figures in my head of what I was willing to spend and what I wanted for my Jeep Reneg More

by Laymanwbj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Criswell Ford of Woodstock responded

Congratulations on your new Bronco! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thanks again for choosing to work with Lee and the Criswell of Woodstock team.

August 17, 2024

Worst service ever in past 40 years of Ford vehicle ownership. Quoted a $47 cost for oil change, Invoiced $87 for same service. Asked to not do anything other than oil change.. no evaluation no tire More

by Long time Ford Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marco
Aug 18, 2024 -

Long time Ford Customer responded

Very Poor customer Service. Service Advisor I called before coming to the dealership advised an OIL Change only was about $47 when I received the invoice I was hit with a $87 bill. Ouch. See above for details of what actually happened. I made the appointment for 3:00PM on that same day. You should review the telephone conversation, as you indicate all calls are recorded. The service advisor was a women if that helps.

Aug 26, 2024 -

Criswell Ford of Woodstock responded

Thank you for sharing this feedback. We are sorry to see you did not have a positive experience and have shared your comments with our management team for review.

Aug 26, 2024 -

Long time Ford Customer responded

OK

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