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Criswell Ford of Woodstock - Service Center

Woodstock, VA

4.4
53 Reviews

53 Reviews of Criswell Ford of Woodstock - Service Center

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July 11, 2025

Absolutely amazing service. Truck had issue on trip. Pulled, they fixed it and kept constant updates coming to me. Bill More

by billk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Harne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 29, 2025

We are always pleased with the service and convenience there. We have full work schedules all week long, so having Saturday service hours is priceless to us! Thank you for all you do for us! More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 29, 2025 -

Criswell Ford of Woodstock responded

Our goal is to help you keep your vehicle well maintained, and we're happy to hear we really help you out by providing convenient service hours. Thanks again for choosing Criswell of Woodstock and sharing this positive review!

June 25, 2025

Simple service with quick turn around and clear communication. No appointment was needed and keys were brought to me promptly. More

by anniepie369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Harne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2025 -

Criswell Ford of Woodstock responded

It's great to know everything was completed quickly and to your satisfaction! Thanks again for trusting the friendly and professional team at Criswell of Woodstock to provide the service your vehicle needs to stay well maintained.

June 18, 2025

quick and easy. ...great staff brittney was very helpful. clean and state of art facility. More

by jeffkris100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Harne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2025 -

Criswell Ford of Woodstock responded

We strive to provide an all-around outstanding service event, and it's great to see you were pleased with your recent visit. We value your business and hope to be of service to you in the future.

June 18, 2025

Treated well when buying. not so good when your new vehicle breaks down and needs repairs More

by Astang12
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Seal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2025 -

Criswell Ford of Woodstock responded

Whether it's sales or service, we strive to provide a positive experience, and it's disappointing to see this was not the case for you. We sincerely apologize for this less than positive experience and hope you will consider giving us another chance to work with you in the future to provide a better interaction.

June 16, 2025

Quick and simple, listened to our concerns, work done fast and on time. Employees very kind and friendly. More

by usacable_excavation
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2025 -

Criswell Ford of Woodstock responded

It's great to see everything was completed quickly and to your satisfaction! Thanks again for choosing Criswell of Woodstock and taking the time to let us know how we are doing.

June 06, 2025

Excellent service and customer service fast and efficient great staff will definitely recommend it great job More

by oscar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Harne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2025 -

Criswell Ford of Woodstock responded

It's great to see everything was completed quickly and to your satisfaction! Thanks again for choosing Criswell of Woodstock!

May 16, 2025

Clean and professional. They fix my 2001 F250 every time. They always keep me informed. More

by rnanna163
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2025 -

Criswell Ford of Woodstock responded

It's great to know you can count on our top notch team to provide an excellent service event! We look forward to seeing you again when your vehicle is due for its next routine maintenance visit.

March 06, 2025

Great service. Very efficient. In and out. Conveniently located. Easy drop off for the night before More

by glennridgefarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Witt
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Mar 10, 2025 -

Criswell Ford of Woodstock responded

It's our goal to offer a simple and seamless service event, and it's rewarding to know you were pleased with your experience. We hope to see you again when your vehicle is due for its next routine service visit.

March 03, 2025

Fast service. Repaired a problem I've had since purchase that another dealer could not repair in 6 hours. Not only did recall I asked for but other open recalls. More

by victorrblake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2025 -

Criswell Ford of Woodstock responded

We're happy to see we could really help you out! Thanks again for choosing to work with the friendly and professional team at Criswell of Woodstock. We value your business and hope to be of service to you in the future.

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