Criswell Maserati - Alfa Romeo - Service Center

Best Customer Service Experience By Far Talk about a customer focused individual, Scott is that person. Take a trip out to Germantown and meet Scott you will be pleasantly surprised. T Talk about a customer focused individual, Scott is that person. Take a trip out to Germantown and meet Scott you will be pleasantly surprised. Thanks More

Questions about my cambiocorsa I spoke to a very kind gentleman named Scott at the service department. I had some concerns about my Cambiocorsa spyder and he answered my questions v I spoke to a very kind gentleman named Scott at the service department. I had some concerns about my Cambiocorsa spyder and he answered my questions very well. What a great person!! Such an asset to Criswell of Maserati! More

Top notch, straight shooter: in&out, problems fixed! Took the car in to fix Sat antenna problems and a couple of other minor things. Scott knew exactly what the issue was and how to fix it. I really li Took the car in to fix Sat antenna problems and a couple of other minor things. Scott knew exactly what the issue was and how to fix it. I really like Scott's demeanor, attitude, and customer service. Also very much appreciate a straight talk and none of the "hmmm ... let me see ... not sure if we can do that ... it's normal ... " Car was ready as promised but I got stuck in traffic on the way to Criswell so I asked if I could return the loaner car the next day. We exchanged emails while I was in traffic and he was very quick. "No worries ... come tomorrow" was the answer and nothing like what other dealers do when they give you a cheap loaner car! Bottom line: First time working with Scott and the experience was A+++. Thank you! More

kind and honest! Scott Oliver and his technician have be one of the most professional teams in car repair as they corrected a very complicated problem with my Maserati Scott Oliver and his technician have be one of the most professional teams in car repair as they corrected a very complicated problem with my Maserati GranTurismo with relative ease. Their sophisticated knowledge allowed the overall cost of the repair to be remarkably minimized. This speaks to two significant attributes: expertise and honesty. This is a rare combination to find in this day in age in any and all professions. More

Thanks for the excellent service! In past few months, I had to visit several times Maserati service due to car problems. During all these visits and dealing with Scott Oliver, I have e In past few months, I had to visit several times Maserati service due to car problems. During all these visits and dealing with Scott Oliver, I have experienced the highest professional standards. Cudos for the good job to Scott and the service team. Jiri Jonas More