Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Criswell Nissan

Germantown, MD

Overview
Employees
Reviews
Vehicles
4.6
1,069 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. At Criswell Nissan, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience. Our primary concern is the satisfaction of our customers.
Contact Dealership

19574 Amaranth Drive

Germantown, MD

20874

Directions

By Type

Showing 1,069 reviews

May 21, 2024

Quick, reliable, and comprehensive! Took care of all issues and kept me in the loop. More

by LISSAA118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braden
Report | Print
May 21, 2024 -

Criswell Nissan responded

We're thrilled to hear you had an all around outstanding service experience at Criswell! Thanks for allowing us to provide the maintenance your vehicle needs to stay in top performing condition. We look forward to the next opportunity to work with you!

May 20, 2024

We experienced great customer service at Criswell Nissan. Everyone was professional, friendly, and made constant effort to accommodate to our needs. More

by jackiekim19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashanti Shackleford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rubin Ferreira, Eric Engram
Report | Print
May 20, 2024 -

Criswell Nissan responded

100% customer satisfaction is our goal, and it's rewarding to know you were pleased with your experience. Thanks again for choosing Criswell. We value your business and hope to be of service to you in the future.

May 16, 2024

This dealership was very professional. Gales customer service was excellent as well and I would continue doing business with the dealership in the future. More

by elainemuldrow15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms Gail
Report | Print
May 20, 2024 -

Criswell Nissan responded

Our friendly and professional team is always happy to help, and it's great to see you were pleased with the service you received during your recent visit to Criswell. Don't hesitate to reach out if we can assist in any other way.

May 15, 2024

EXCELLENT CUSTOMER SERVICE, SMOOTH TRANSACTION! !!!ENRIQUE IS VERY PATIENT AND HIS APPROACH IS VERY FRIENDLY , MADE US FEEL WELCOME!! More

by roelmera70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enrique Sotelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024 -

Criswell Nissan responded

It's wonderful to know you had a fantastic vehicle buying experience at Criswell! We value your business and hope you'll keep us in mind for any future automotive needs.

May 15, 2024

We are a Criswell Nissan family. I recently brought in my car for its 5,000 mile service, and as always, Criswell Nissan exceeded my expectations. Braden from the service departmen More

by Troy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braden
Report | Print
May 20, 2024 -

Criswell Nissan responded

We're happy to see you can depend on our team to provide an excellent service experience each time you visit Criswell. We value your continued patronage and look forward to seeing you soon!

May 15, 2024

there is nothing to say. it was ok. was using the services for last few years. . More

by madichetti.srinivas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
gayle
Report | Print
May 20, 2024 -

Criswell Nissan responded

We appreciate your feedback and hope to be of service to you in the future.

May 14, 2024

Exelente job faster great service I’ll come back for more crevice I like this service thank you More

by SANTOS0314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gail
Report | Print
May 15, 2024 -

Criswell Nissan responded

Thank you for choosing Criswell! It's great to know everything was completed quickly and to your satisfaction. We look forward to the next opportunity to work with you.

May 10, 2024

I always feel well taken care of here. The service advisors are courteous and helpful. More

by GreeksinMD
Recommend Dealer
Yes
Employees Worked With
Wayne Crabbe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enrique Sotelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dalton, Ericka Escobar, Rubin Ferreira, Elizabeth Velasquez, Steve Maroney
Report | Print
May 13, 2024 -

Criswell Nissan responded

Our goal is to provide an all-around outstanding service event, and it's great to know you were pleased with your experience. Don't hesitate to reach out if we can help in any other way.

May 06, 2024

Over the last few years I have received the best service and customer service from all the employee's. They keep me well informed on what's going and how much longer it would take. The text messages are gr More

by KIMBERLYJONES001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braden
Report | Print
May 07, 2024 -

Criswell Nissan responded

Thank you so much for sharing these kind comments and high star rating! We value the opportunity to work with you and look forward to your next visit with us here at Criswell.

May 06, 2024

The service center is excellent. Greg was extremely helpful and professional. I definitely recommend them. More

by WGRIMES8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Report | Print
May 06, 2024 -

Criswell Nissan responded

Thanks for the recommendations! It's rewarding to know you found our staff so helpful. Please don't hesitate to reach out if we can be of further assistance.

1
...
28
29
30
...
107