Criswell Nissan

Bad service This person is terrible and won't present good service. Also the price she present is higher than what the agent said in the online chatting. This person is terrible and won't present good service. Also the price she present is higher than what the agent said in the online chatting. More

Chris is wonderful From the moment we walked into the dealership Chris was lovely. He focused in on the car we wanted to purchase and Chris knew everything and more From the moment we walked into the dealership Chris was lovely. He focused in on the car we wanted to purchase and Chris knew everything and more that we needed to know to purchase the car. We would buy another car from him and will tell all our friends and neighbor to visit Criswell’s to buy a new or used car from Chris.!!! More

Excellent Sales Person Jennifer did a excellent job. She know her cars. First she scheduled an appointment and when I arrived she is so nice and knowledgeable. She has exc Jennifer did a excellent job. She know her cars. First she scheduled an appointment and when I arrived she is so nice and knowledgeable. She has excellent conversation and showed me my car. I am completely satisfied with Nissan Kicks More

Best Customer Service This dealership genuinely cares about their customers. I bought my first car here and they really helped me get a great deal. Everyone worked very wel This dealership genuinely cares about their customers. I bought my first car here and they really helped me get a great deal. Everyone worked very well together and everyone knew what was going on. They even reached out after I purchased my car to make sure I was satisfied with everything. They also have a great warranty system. I'm so glad I bought my car at Criswell Nissan! I would definitely recommend this dealership! More

Exceptional service Everything was great from the moment I came in until the moment I left premises (with a new vehicle). I want to give a special thanks to my sales co Everything was great from the moment I came in until the moment I left premises (with a new vehicle). I want to give a special thanks to my sales consultant Rafael Maldonado and his sales manager Mike Hernandez! Rafael M., was exceptional and very professional at all times. He listens, explains, and understands the buyers point of view. Rafael didn’t care how much time he spent with me (I was taking a long time to make a selection), he also took me next door, to the Honda dealership! He showed me as many cars as I wanted to see and drive! He is amazing! I’ll definitely go back! Rafael and Mike are exceptional and professional. Thanks sooo much guys! More

Danny at Criswell Nissan, Germantown! Sales associate, Danny Nguyen Le, helped me through my car buying experience and he was great! He was very patient and honest throughout the process! Sales associate, Danny Nguyen Le, helped me through my car buying experience and he was great! He was very patient and honest throughout the process! I’d highly recommend asking for him if you visit Criswell Nissan in Germantown, MD. More

Excellent customer service I am writing because in April 2019,I wrote a review for a sales employee that I had a problem with and gave him and the sales department a very low ra I am writing because in April 2019,I wrote a review for a sales employee that I had a problem with and gave him and the sales department a very low rating on all services. Unfortunately, since my car was in the service department the ratings went to Ericka. Ericka is very personable, cheerful, willing individual who is always ready to help her customers. Ericka has been able to answer all my questions every time i have brought my Murano into the shop. Unfortunately, I am unable to change the ratings that went against her in April. I feel awful. Ericka you are a very special woman with a great personality. More

Great experience I looked at a few dealerships but came back to Criswell Nissan...1) no pressure sales 2) knowledgeable and friendly staff 3) great deal 4) awesome cus I looked at a few dealerships but came back to Criswell Nissan...1) no pressure sales 2) knowledgeable and friendly staff 3) great deal 4) awesome customer service after the sale. I was not looking forward to getting a new/used truck but they made the experience exceptional. I would buy another car from Criswell Nissan. More

Very pleased! The price for my 2015 Nissan Sentra was what attracted me to the car, and the process of purchasing it went very smoothly. Brian was so kind to have f The price for my 2015 Nissan Sentra was what attracted me to the car, and the process of purchasing it went very smoothly. Brian was so kind to have followed me to drop off my old car at the location I needed to go to get rid of it. He went above and beyond to help me with my new purchase! I left feeling like I made a good decision for myself. Thank you!! More

My Murano Had a wonderful experience buying my Murano. Brian was helpful through each part of the whole process. Thanks for helping me find the car I love! Had a wonderful experience buying my Murano. Brian was helpful through each part of the whole process. Thanks for helping me find the car I love!! #MythirdNissanfromCriswell More