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Criswell Nissan - Service Center

Germantown, MD

4.5
500 Reviews
Call Service Center (301) 825-5993

500 Reviews of Criswell Nissan - Service Center

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October 25, 2023

I would say Ericka is probably the reason I come this this dealership. Her knowledge and customer service are exceptional. I have always had a positive experience and having someone like Ericka on your More

by ROBERTLOUISRIVERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ericka Escobar
Report | Print
Oct 26, 2023 -

Criswell Nissan responded

Thank you for sharing this positive feedback! We look forward to the next opportunity to work with you.

October 25, 2023

Great service , extremely helpful. answered all my questions , if service person didn't know offhand went and got an answer More

by kzbabe461
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Erbling, Ericka Escobar
Report | Print
Oct 26, 2023 -

Criswell Nissan responded

Our staff is committed to delivering an all-around outstanding service event. We value the opportunity to work with you and welcome you to reach out if you have additional questions.

October 25, 2023

They got me in and out. Communicated effectively. This is my go to dealership for my Nissan More

by adi187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ericka Escobar
Report | Print
Oct 26, 2023 -

Criswell Nissan responded

It's exciting to see you can depend on our professional and friendly team to provide great service each time you visit! We look forward to seeing you soon!

October 22, 2023

Mark was wonderful, updated me on what needed or currant deals, ensuring I know my options. More

by JAZMINE889
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Erbling
Report | Print
Oct 24, 2023 -

Criswell Nissan responded

It's our pleasure to help! Thanks again for choosing Criswell and for taking the time to share this high star rating.

October 22, 2023

The vehicle service I received from Criswell Nissan was outstanding. Professional and they fixed the issue perfectly. More

by fnfndc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ericka Escobar
Report | Print
Oct 24, 2023 -

Criswell Nissan responded

Thanks for choosing Criswell Nissan! We're happy to see our professional staff provided you with excellent service. Don't hesitate to reach out if we can be of further assistance.

October 22, 2023

Communicative, timely, and was convenient to drop my car off and go about my day More

by meschuster28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Erbling, Ericka Escobar
Report | Print
Oct 24, 2023 -

Criswell Nissan responded

It's our goal to offer an easy and efficient service event, and we appreciate knowing you were pleased with your experience. Thanks again for the positive feedback!

October 22, 2023

Very prompt and efficient service. The service agent, Mark, was very helpful. I have brought my car here for all services and have never been disappointed. More

by P_LYALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Erbling
Report | Print
Oct 24, 2023 -

Criswell Nissan responded

It's rewarding to know you can rely on our team to provide the service your vehicle needs to stay in great running condition! We look forward to your next visit with us!

October 21, 2023

Quick service, managing expectations, and attention to detail made my service visit hassle free, thank you! More

by lmeyer365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross Thorner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Erbling, Ericka Escobar
Report | Print
Oct 24, 2023 -

Criswell Nissan responded

It's great to see you enjoyed an all-around outstanding service experience at Criswell! We look forward to the next opportunity to work with you.

October 20, 2023

Ericka updated me on the service and explained the problem well. She was courteous and respectful. More

by sanumathew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ericka Escobar
Report | Print
Oct 24, 2023 -

Criswell Nissan responded

Thank you for sharing this positive feedback! We hope to be of service to you in the future.

October 20, 2023

Good customer service. My questions we answered and they were transparent about pricing when making the appointment. I would recommend this dealership to any Nissan driver More

by TRACEY.CASSEUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Erbling
Report | Print
Oct 24, 2023 -

Criswell Nissan responded

We're happy to see we earned your business and your recommendations! We welcome you to reach out if you have any additional questions.

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