Back

Criswell Nissan - Service Center

Germantown, MD

4.4
341 Reviews

341 Reviews of Criswell Nissan - Service Center

Sort by
August 01, 2013

I found everyone very friendly. Crystal kept me informed along the way of what was going on. Both she and I had a question on why the transformer oil needed to be topped off. She went back and checked wit More

by ngc1211
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Vanderpuije
September 04, 2012

I arrived at the dealership about 8:30am on Saturday morning. I got my car right in, it was serviced and I was out in less than an hour. For once it didn't take away half of the day! Everone was very More

by Barney64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Berney
June 20, 2012

I had to come in twice because a part needed to be ordered. Tony was very professional and personable and the best part is a Redskins Fan! He told me I would need to come back because the part needed More

by Toninmd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 16, 2012

Crystal has always been thorough and attentive to my service needs. She explains what is needed, recommended and/or required, how long it will take to complete and how much it will cost. Service provi More

by dmfidler4rogue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 03, 2012

Outstanding service!!! If you own a Nissan and take your car anywhere else - you will be sorry!!! I have a 1991 Nissan 300zx TWIN TURBO. Got it in 1991 - sole owner. All maintenance? Done by me. Recently mo More

by joenupe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 29, 2012

I moved into Maryland in November, 2011 and didn't need any service until now, some six months later. Chris clearly understood my concerns in the way of servicing and treated me as if I were a long-time cu More

by Robert Silverman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Merriman
April 26, 2012

Crystal always provides excellent service. She really does a nice job and goes the extra mile. Definitely an asset to the Criswell team. Very positive experience. More

by pjknice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 18, 2012

I'm receiving exceptional service in Criswell Nissan for many years for all my cars. Never had any issues with quality of work. Great team. More

by sergeleo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan Leontiev
April 17, 2012

Criswell Nissan, especially the Service Department has offered me nothing but stellar customer service. Coming from the realm of BMW I wasn't sure what to expect from Nissan but to my surprise it has bee More

by epagainc
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Yu
November 27, 2010

Worst experience I've ever had with a dealer service department. First visit, they broke my hub cap and tried to charge me $80 for it. Second, they managed to overlook a $300 crack in a casing that my o More

by folyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
not naming them
...
34