Critz Auto Group

Professional From the Start We purchased an Enclave, yesterday, from Marcus Godfrey. We are from the Hilton Head area. We first visited two other dealerships in our area that l We purchased an Enclave, yesterday, from Marcus Godfrey. We are from the Hilton Head area. We first visited two other dealerships in our area that left us discouraged with the entire purchasing process. The old saying, "saved the best for last", proved true. Marcus Godfrey and Critz Automotive, unlike the other dealerships, gave us a fair price from the start! There was none of the walking back and forth to the business manager for different prices, none of the "size us up" questions from the first handshake, and there was no deception in the explanation of price! The entire experience felt above board! We will be back to Critz for future purchases and to see Marcus. More

Good Service Lauren Arnett was our service advisor, good check in, service performed ,call to let us know vehicle was ready with a couple of things that needed to Lauren Arnett was our service advisor, good check in, service performed ,call to let us know vehicle was ready with a couple of things that needed to be taken care of next visit. Used online booking for appointment. Dealership is very hospitable and doing business there is a pleasure. More

Purchased a BMW X3 that is perfect! I recently purchased a 2016 BMW X3 and experienced the best service I have ever had at a dealership. Jim Kowalchuk was extremely helpful with finding I recently purchased a 2016 BMW X3 and experienced the best service I have ever had at a dealership. Jim Kowalchuk was extremely helpful with finding the perfect car for me. He has also followed up by phone call to make sure everything was going well with the new car and encouraged me to contact him with any questions. Great Experience! More

Best Services Tiffany Small was the best customer service individual working for me in the situation that I was she work on my behalf until the situation was result Tiffany Small was the best customer service individual working for me in the situation that I was she work on my behalf until the situation was result , I feel every dealership should have a Tiffany Small to take care their customer services More

Excellent experience I was satisfied with this service. To began with I was considering to buy a can in Carmax because I thought that will give a good price for me. I was I was satisfied with this service. To began with I was considering to buy a can in Carmax because I thought that will give a good price for me. I was surprised by Crtiz Auto Group, I had an excellent experience in there. thanks a lot ! More

Beyond FABULOUS!!! My primary reason for this 5 star review is largely due to the exceptional attention I received from Sales Associate, Iggy. Quite honestly, because My primary reason for this 5 star review is largely due to the exceptional attention I received from Sales Associate, Iggy. Quite honestly, because of his professionalism, courteous demeanor and overall knowledge I found myself leasing a 3 series from Critz, Inc. More

Excellent service The staff always provides the highest quality service. They are always friendly and attentive the their customers needs and go out of their way to ens The staff always provides the highest quality service. They are always friendly and attentive the their customers needs and go out of their way to ensure customer satisfaction. More

Wonderful experience with this company , I enjoyed the loaner vehicle . The car was so nice , I brought it back early. I was afraid that I would want to keep. with this company , I enjoyed the loaner vehicle . The car was so nice , I brought it back early. I was afraid that I would want to keep. More

Best dealership in the U.S.A. Over the decades my wife and I have purchased vehicles old and new from dealerships from coast to coast, and many in between. The Critz dealership emp Over the decades my wife and I have purchased vehicles old and new from dealerships from coast to coast, and many in between. The Critz dealership employs some of the most professional, yet personable, knowledgeable, yet patiently listening people in every customer oriented position. Many of the employees have worked there for many years because Critz treats them well. Those employees pass this great attitude on to their customers. Wonderful People! More

Certified Used Auto We visited Critz to review the small convertible vehicles for a second "fun" auto and ended up purchasing a certified used Mercedes-Benz full size con We visited Critz to review the small convertible vehicles for a second "fun" auto and ended up purchasing a certified used Mercedes-Benz full size convertible. From the beginning, Fiorella let us decide what would meet our needs and expectations as we chose a car. The process was handled in a very professional manner to our complete satisfaction. More