Cronic Chrysler Dodge Jeep RAM

Excellent service, low wait time they are extremely friendly and professional I’d highly recommend them to anyone they will get you in a car friendly and professional I’d highly recommend them to anyone they will get you in a car More

I purchased a used 2017 Grand Cherokee in august 2020. Christian Newsome was my salesman and he is 5 star in every way. The service department is another story. Immediately after the purchase the tra Christian Newsome was my salesman and he is 5 star in every way. The service department is another story. Immediately after the purchase the transmission was leaking enough fluid to stain my driveway. There isn’t a dipstick to check the level of the fluid so I brought it back in to have the service department correct the problem. They made me feel like I was an inconvenience to them. They took the transmission pan off and put a new gasket on, and they charged me for the gasket!!!!!! They acted like they did me a favor for only charging me their cost on the gasket. Fast forward to February 2021. Ever since the purchase there has been an intermittent problem with the transmission not shifting out of first gear. I have to pull over and stop the vehicle, turn it off, crank it back up and it works correctly. I took it in for an oil/filter change February 24. I specified the transmission problem to the service writer and asked if they could look to see if the transmission was still leaking fluid. When I returned to pick it up I was told that there was evidence of leakage and the transmission gasket was saturated. When I asked why they didn’t look into it I was told “we just do the oil changes, that would have to be taken care of by the other part of the service department. When I went to pay for the oil change I asked the cashier who I needed to talk to to resolve the leak and the shifting problem. She referred me to someone else. I described the problem to her and once again I was treated like a red headed stepchild. I asked if she could please make a notation in writing about my complaint so I would have it in writing about the problem while it was still under warranty. You would have thought I asked her if I could stick a hot poker in her eye. She told me I would have to talk to the service manager to have that done....and of course he wasn’t there. The only people I have seen smile at the dealership was the salesman and the finance guy when I paid him cash for the purchase. I’ve heard horror stories about Cronic in years past and even have my own horror story. I thought I’d give them another chance when I made my purchase. Nobody’s fault but mine. It’s amazing how true “buyer beware” is. More

Great experience from start to finish. Outstanding communication. Listen to me about the vehicle I was wanting provide me with several choices but never not listening to me about the type car I was wa communication. Listen to me about the vehicle I was wanting provide me with several choices but never not listening to me about the type car I was wantin. At the end I got a great car and a great deal Christian 10 out of 10 More

Great job had to have a transmission installed there was a wait time on the part due to COVID-19 but I was always updated on progress. The work preformed was done to the highest standards. Thanks all a wait time on the part due to COVID-19 but I was always updated on progress. The work preformed was done to the highest standards. Thanks all More

Set up an appointment to have airbag recall service done. Took me on appointment day, performed the service satisfactory, called when completed, very good service. Took me on appointment day, performed the service satisfactory, called when completed, very good service. More

This dealership is family. Ive dealt with them for almost 50 years or more. This is where all of family buy their cars from. For as long as my dad been buying cars we all get our cars from there. 50 years or more. This is where all of family buy their cars from. For as long as my dad been buying cars we all get our cars from there. More

Fantastic place to go to for an oil change service, or any other kind of work that needs to be done. The have a wide selection of cars for sale as well any other kind of work that needs to be done. The have a wide selection of cars for sale as well More

Great people to work with. Had a pleasant experience with them. Was honest and up front with the buying process. Would recommend to do business with them. Was honest and up front with the buying process. Would recommend to do business with More

I bought a new 2021 Ram 1500 Limited and I can’t get it out of your shop. This is the second time. It’s been in your shop almost a week. Last time I called I was told it would be one day next week because out of your shop. This is the second time. It’s been in your shop almost a week. Last time I called I was told it would be one day next week because it would have to go to the transmission man. The lady is nice but I want my truck. I wouldn’t recommend your dealership to anyone. More

I loved it! I hate car shopping because it’s so lengthy and I don’t know much about cars but Tyler Vaughn was great about helping me find my perfect car!! and I don’t know much about cars but Tyler Vaughn was great about helping me find my perfect car!! More