Cronin Ford Kia
Harrison, OH
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633 Reviews of Cronin Ford Kia
Unprofessional and impersonable The salesman just left me on my own for over 3 hours while getting my loan approved. That should not have taken that long. I have excellent credit. On The salesman just left me on my own for over 3 hours while getting my loan approved. That should not have taken that long. I have excellent credit. Once approved he didn’t help me with belongings from my old vehicle but watched me struggle. I’m 67 years old. I had a question several days later and left a message. Still no return call 3 weeks later. But the kicker they charged too much sales tax and won’t return it but said it was applied to the Lein. I have no paperwork to show that. AND rudeness is what I got when I ask for a refund for their miscalculation of sales tax. I love my vehicle but wish I would have bought it somewhere else Finally I’ve received an explanation regarding the sales tax miscalculation but am waiting for something to actually show it is coming off my loan other than a scribbled message on a piece of paper The miscalculated sales tax was finally put towards the loan several weeks later. I called Ford Credit for that information. An explanation from the beginning would have been better. The salesman did follow up with me August the 16th More
New F150 Cronin Ford is hands down the easiest to deal with. I was looking for a certain truck. Without hesitation they helped me find my truck. You guys Rock! Cronin Ford is hands down the easiest to deal with. I was looking for a certain truck. Without hesitation they helped me find my truck. You guys Rock!! More
Unsure at this point will submit after discussion with them over problems with the vehicle. I've had the car a month it's already been in the shop once and at this point will submit after discussion with them over problems with the vehicle. I've had the car a month it's already been in the shop once and now there is more issues More
Great dealership to work with Tony and Julie were awesome at there jobs and made the purchase of my new truck hassle-free. They were very helpful and knowledgeable about what they Tony and Julie were awesome at there jobs and made the purchase of my new truck hassle-free. They were very helpful and knowledgeable about what they were doing. Would recommend seeing them at Cronin. More
Great Job with Julie Julie did an Excellent Job! She was very positive and answered all my questions. I would highly recommend her. This was the second vehicle we purch Julie did an Excellent Job! She was very positive and answered all my questions. I would highly recommend her. This was the second vehicle we purchase with Julie's help. More
Great Dealership Tony Henegar met us with a smile and a genuine handshake. He was very personable and a pleasure to deal with. He got us the deal we wanted for our t Tony Henegar met us with a smile and a genuine handshake. He was very personable and a pleasure to deal with. He got us the deal we wanted for our trade in and put us in a new Ford Escape. His professionalism was top notch. You can't go wrong visiting this dealership if you need a new car. Tony Henegar is the man to see. More
Chad Fagin Chad met us at the front door! Very personable, Had good knowledge of the EDGE. Impressed with work attitude. Stated he loves his job. Talked high Chad met us at the front door! Very personable, Had good knowledge of the EDGE. Impressed with work attitude. Stated he loves his job. Talked highly of his co-workers. An asset to Cronin Ford! More
Helping us buy a new escape These guys really helped us by getting us into a car that my fiancé really liked and that was big enough for all of us! They were really quick in gett These guys really helped us by getting us into a car that my fiancé really liked and that was big enough for all of us! They were really quick in getting us an approval which was great, and even filled up the gas tank not once but twice! Excellent customer service! Will definitely be going back! More
Great Dealership! Tony and Zach are great guys to work with. I was in the market for a new vehicle after mine was totaled and they worked with me to get me into the veh Tony and Zach are great guys to work with. I was in the market for a new vehicle after mine was totaled and they worked with me to get me into the vehicle I wanted. More
Wonderful experience at Cronin Ford After searching car lots and online, I found what I wanted. When we arrived, we were greeted by Geoff Briceno with a smile and a firm handshake. He After searching car lots and online, I found what I wanted. When we arrived, we were greeted by Geoff Briceno with a smile and a firm handshake. He was awesome and fun (seriously!) to deal with throughout the experience. Mark Zinser assisted us with the financing aspect with no stress. Over all, it was a fabulous experience! We will definitely be bringing all our vehicles to Cronin Ford for service and when we need new ones. We will recommend Cronin Ford to all our friends and family. Geoff & Mark made buying a car a happy experience! More


