Cronin Toyota Nissan of Richmond

Professional Dustin was very professional. He explained everything that was going on through the process and helped me with different options for the best vehicle/ Dustin was very professional. He explained everything that was going on through the process and helped me with different options for the best vehicle/price for what I was looking for. Jon in finance helped explain my different options and was very professional. He took the time to make sure we had everything done so I wouldn't have to come back for anything. Overall it was a great experience. More

Nice Job ! Nice job ,pro,fast,,clean,price smart,snacks , drinks ,for no waiting! Thanks Awesome! The building was clean,shinny, from the lady that scheduled m Nice job ,pro,fast,,clean,price smart,snacks , drinks ,for no waiting! Thanks Awesome! The building was clean,shinny, from the lady that scheduled me to all the employees an managment Thumbs Up Thanks More

Mark Chambers was truly professional Mark Chambers was a true pleasure to work with very enjoyable experience Tammy and Tyler were very knowledgeable and helpful as well and were very fr Mark Chambers was a true pleasure to work with very enjoyable experience Tammy and Tyler were very knowledgeable and helpful as well and were very friendly will recommend Cronin Toyota and it’s staff . Thank You More

Great service! Marshell was very sweet and informative. She explained the procedures and called us when our vehicle was ready. We will be back for service again. Marshell was very sweet and informative. She explained the procedures and called us when our vehicle was ready. We will be back for service again. More

Buying my new truck was actually FUN! Ian Jackson is the man to know! He was helpful, but never pushy, and always pleasant. Loved the showroom! It was cold & snowy outside, but warm & Ian Jackson is the man to know! He was helpful, but never pushy, and always pleasant. Loved the showroom! It was cold & snowy outside, but warm & pleasant inside with enough inventory to see what we needed. Ian answered all of my questions, explained features well, and Tyler brought us what I felt was a fair deal. Cronin team, I LOVE MY NEW TACOMA! More

Friendly and accurate service From time of arrival until departure everyone was polite and friendly....enjoyed the coffee and donut during the wait....No high pressure sales...was From time of arrival until departure everyone was polite and friendly....enjoyed the coffee and donut during the wait....No high pressure sales...was surprised when they returned me to my car and it had been washed....Thank You More

oil change I went in to have an oil change completed and it was done well and on time. There were no hidden surprises when it came time to pay the bill. I went in to have an oil change completed and it was done well and on time. There were no hidden surprises when it came time to pay the bill. More

Awesome service Mark Chambers was a very nice and sweet guy. He came in on his day off just to help me. Very dedicated to serve others. I have already told others Mark Chambers was a very nice and sweet guy. He came in on his day off just to help me. Very dedicated to serve others. I have already told others about him. I hope I have helped him as much as he help me More

Good service in a timely manner. I will be back. Waiting area is clean and comfortable. Staff are friendly and informative. I always use Toyota for my service nee in a timely manner. I will be back. Waiting area is clean and comfortable. Staff are friendly and informative. I always use Toyota for my service needs. More

Buy Local! I have owned 8 Toyota vehicles since 2000. Each time I went to the local Toyota dealer and each time I purchased at another dealer. The new dealersh I have owned 8 Toyota vehicles since 2000. Each time I went to the local Toyota dealer and each time I purchased at another dealer. The new dealership in Richmond totally met our needs including price, quality and CUSTOMER SERVICE. We really could not have been happier. I have already sent four customers to Cronin Toyota because of our experience. Chris was polite, knowledgeable and did not push. He took more time to educate which led us to our decision to buy. When we replace our Avalon XLS we will be back. More