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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,869 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,869 reviews

September 19, 2019

Great Experience Came in to look at a 2019 Pacifica. Chase was awesome! He had answered all my questions, and worked with me to get me at a price point that worked. My More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Vancelette
Sep 19, 2019 -

Cross Chrysler Jeep Fiat responded

Thank you for the five stars, Bill! We are pleased to see that Chase answered all your questions satisfactorily and treated you and your wife so well in the process. Congratulations on your Pacifica!

September 14, 2019

Jeepers Professional service from Sales and Finance team! Asked the right questions to meet my needs. Overall great new car buying experience! My thanks to th More

by MJeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Sep 15, 2019 -

Cross Chrysler Jeep Fiat responded

Congratulations on your new vehicle. Your needs are always our top concern. Let us know when you require further assistance. Have a wonderful day.

September 12, 2019

This is my second Jeep purchase from Cross. BJ Cornell helped me to find just the Jeep I want. I cannot say enough to thank B J for his help and expertise in handling this, my second pleasant More

by Louise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
B J Cornell
Sep 12, 2019 -

Cross Chrysler Jeep Fiat responded

BJ will appreciate knowing that you are happy with the outcome of your visit, Louise. Congratulations on your new Jeep. We hope that you will consider us for all of your future automotive needs. Have a wonderful day.

September 12, 2019

2 Cherokee Family We purchased a 2019 Cherokee Limited with Chase V. As our salesperson. Chase was great to work with and patient as we made decisions. This is 2nd Cher More

by Stephanie J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Vancelette
Sep 12, 2019 -

Cross Chrysler Jeep Fiat responded

Congratulations on your second Jeep GC. Chase will be glad to know that you are satisfied with the outcome of your visit and his services. We appreciate your loyalty and hope to see you again soon.

September 11, 2019

awesome . experience from sales to fiance Jocque our salesperson l was awesome very friendly , knowledgeable , attentive and wanted us to get the car we wanted without being pushy . He gave us More

by Cards rule
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
our finance person was extremely helpful as well. I am not sure of name may have been Todd or Matt
Sep 12, 2019 -

Cross Chrysler Jeep Fiat responded

Congratulations on finding the perfect vehicle to meet your needs. Our team will appreciate knowing that you are happy with the outcome of your visit. Please be sure to notify us of any future needs. Have an amazing day.

September 11, 2019

Good honest people Honest professional services. They did what they said they would when they said they’d do it. My reason to visit was a recall. They had the parts on h More

by muzakmon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsi Ferguson
Sep 11, 2019 -

Cross Chrysler Jeep Fiat responded

Hi there, thank you so much for your kind words! It's great to hear our team has given you five-star service. We appreciate your business and hope to see you again!

September 10, 2019

Best vehicle experience in 45 years! Super experience. Have been a General Motors purchaser for 47 years. Cross JEEP did it all right. Fast, friendly, efficient and professional. Way More

by Chugwater
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Vancelette
Sep 10, 2019 -

Cross Chrysler Jeep Fiat responded

Thank you for the great review! We are glad to see that we stood out among all the others you've worked with in the past. We appreciate your compliments and can't wait to share them with the team. You're welcome back at any time!

September 07, 2019

Great environment Everyone was very friend and helpful. Shawn Lopes is who worked with me. He was very helpful, knowledgeable, and a down to earth guy. Will definitely More

by Smith0728
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Sep 07, 2019 -

Cross Chrysler Jeep Fiat responded

Hi Smith, We appreciate you taking the time to share your helpful and knowledgeable experience with Shawn! Thank you for the positive feedback and glowing recommendation. We look forward to taking care of any of your auto needs in the future.

September 07, 2019

Used fiat bought My used fiat runs well. It is a great little used vehicle for me. I was treated with respect and kindness, no matter how small my purchase was on th More

by Happy fiat friend
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Sep 08, 2019 -

Cross Chrysler Jeep Fiat responded

Congratulations on your FIAT! We are delighted to learn of your satisfaction. Thank you so much for sharing your review. If there is anything else we can assist you with, please do not hesitate to reach out and let us know. We welcome you again!

September 06, 2019

Bought a new Jeep Grand Cherokee I worked with Shawn Lopes and he was polite, attentive and helped me find the vehicle at the price I wanted in very little time. More

by Eli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ward, Shawn Lopes
Sep 07, 2019 -

Cross Chrysler Jeep Fiat responded

Thank you for the great review, Eli! We are glad to see that Shawn's personable service made your visit so memorable. Congratulations; please come back at any time.

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