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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,699 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,699 reviews

October 18, 2018

Easy and enjoyable. Austin was absolutely amazing in my first car buying experience. Matt went over all of the paperwork in detail. For my first car buying experience it More

by RTBEER1314
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Ward, Austin Luckett
October 18, 2018

Excellent Service and Offering Cross was exceptional from online presence to initial talks with Tim in sales, to test drives, to paperwork and finalization. I would buy another veh More

by alicia.hardesty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Ward, Tim Hendren
October 17, 2018

This is 2nd car now we bought at cross Austin was awesome to work with the process was very fast in and out an in no time we had a new car!! Will go back again for sure More

by michaelnikic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Isenberg, Austin Luckett
October 16, 2018

Great Customer Service Had a great experience they handled everything really well couldn't have asked for anything better! Definitely well worth the 4 hour drive I made fabu More

by Hsissom13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Isenberg, Austin Luckett
October 16, 2018

Great experience My first car buying experience at Cross was great, Chase and Todd couldn’t have been nicer, more helpful or easier to work with. Highly recommend! More

by laurendiaz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Isenberg, Chase Vancelette
October 15, 2018

Great Expereince!! Working with Angelica Ortega was a pleasure. She really made the buying experience comfortable and easy. I will contact Cross and Angelica when I am More

by joepallet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angelica Ortega
October 14, 2018

They went the second Mile! Best Car Buying experience I have ever had. Everyone was so helpful and tried to make sure that I was completely satisfied with every aspect of my car More

by danco59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Cross, Darryl Brown
October 14, 2018

New car purchase Quick, easy, fun , friendly environment. I’ll be back! One of the best experiences I’ve ever had purchasing a new car. Thank you Cross ! More

by MIKEFGAINES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Isenberg, Jared Cross, Will Wilczek, Chris Gabehart
October 14, 2018

Helpful and Awsome.. Very helpful and fairly fast with finishing a deal.... Very pleased with new vehicle... Quite awsome with a full tank of courtesy fuel.... Great exper More

by CWILLIS351
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Ward, James Holfinger
October 13, 2018

Disappointed I was disappointed do to the fact that when I purchased the vehicle I was told as I was signing the documents that the first oil change was on the hou More

by KEELINGDK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matthew Beard
Oct 14, 2018 -

Cross Chrysler Jeep Fiat responded

Sorry for the miscommunication, we changed that policy a few months ago from an oil change to $50 dealer dollars. Please call me Jared Cross 502-459-9900

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