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Cross Chrysler Jeep Fiat
Louisville, KY
1,709 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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October 12, 2018
New Jeep Cherokee Baby! As always a wonderful experience when dealing with Cross Chrysler Jeep Fiat. I've been a customer for many years and have never been disappointed. Kel As always a wonderful experience when dealing with Cross Chrysler Jeep Fiat. I've been a customer for many years and have never been disappointed. Kelly Linne and Todd Isenberg were great as usual, making my buying experience second to none. It was a pleasure to meet Jared Cross, as the outstanding Cross family tradition continues. More
by patty
Employees Worked With
Todd Isenberg, Jared Cross, Kelly Linne
Helpful October 12, 2018
Relaxed family owned dealership No hard sales here. They show you what you want to see and tell you the information you need to decide. We ordered a Jeep Wrangler about 5 weeks ago No hard sales here. They show you what you want to see and tell you the information you need to decide. We ordered a Jeep Wrangler about 5 weeks ago and it arrived this week. They tracked the progress and kept us informed. The great grandson of the original owner did the paperwork as the business guy was already busy. A team atmosphere More
by Kentucky Buyer
Verified CustomerEmployees Worked With
Jared Cross, Hunter Doerr
October 12, 2018
Brake/Rotor/Caliper Job Insane estimate to replace my rotors, one caliper, and brake pads. Ended up saving almost $1500 by doing the job on my own, I felt as if I was about t Insane estimate to replace my rotors, one caliper, and brake pads. Ended up saving almost $1500 by doing the job on my own, I felt as if I was about to get completely robbed of my wallet. I gave a 3/5 because I appreciated the diagnosis, but cross come on. More
by Brad2018
Employees Worked With
Kelsi Ferguson
October 11, 2018
Conscientious Staff The staff I dealt with is determined to provide good service and is committed to the customer! Tyler Morrison made sure that my service was done to m The staff I dealt with is determined to provide good service and is committed to the customer! Tyler Morrison made sure that my service was done to my satisfaction and went above and beyond to explain what needed to be done. More
by lrhretired
Employees Worked With
Tyler Morrison
October 10, 2018
Prepare to wait As is apparently customary for dealership service department today, an appointment was necessary for an oil change. I can deal with that. Problem As is apparently customary for dealership service department today, an appointment was necessary for an oil change. I can deal with that. Problem is, even with an appointment, it took over an hour for just a simple oil change--an $75+ dollar oil change, with coupon. And then dealerships wonder why they get a bad reputation. More
by Ungruntled
Employees Worked With
Rick Turner
October 10, 2018
Great experience all around We were looking for new Jeep renegades online, and Cross Jeep popped up with two new 2017 models. My wife called the next morning and our salesperson We were looking for new Jeep renegades online, and Cross Jeep popped up with two new 2017 models. My wife called the next morning and our salesperson (Tim Hendren ) was really nice and knowledgeable about the vehicle. He gave Dayna the price on the road and we went that Saturday and came home with our new Jeep! This is our 4th Jeep! Thanks Cross Motorrs! More
by daynarobbins
Employees Worked With
Tim Hendren
October 10, 2018
Awesome experience! I was very impressed with this deaership. I was helped from the moment I walked in the door. Our salesman Shawn helped me purchase our new Jeep Grand I was very impressed with this deaership. I was helped from the moment I walked in the door. Our salesman Shawn helped me purchase our new Jeep Grand Cherokee Limited with ease. The experience was very good and painless compared to other dealerships. So glad we were not high pressured to buy and we recieved a great offer on our trade in. I definitely will be back to buy our next car as well. More
by SCOJO94
Employees Worked With
Matt Ward, Shawn Lopes
October 09, 2018
Long distance Purchasing car here was very easy.found Grand Cherokee I wanted asked salesman about pricing then gave them trade information. In matter of an hr I ha Purchasing car here was very easy.found Grand Cherokee I wanted asked salesman about pricing then gave them trade information. In matter of an hr I had answers on all.found best deal here in a 200 mile radius. More
by Mr. Trade alot
Employees Worked With
Shawn Lopes
October 09, 2018
Great experience!! Everyone was very nice and friendly and NOT PUSHY!!! Would definitely recommend. Easy to deal with and faster than most others we have dealt with. We Everyone was very nice and friendly and NOT PUSHY!!! Would definitely recommend. Easy to deal with and faster than most others we have dealt with. We had a great experience! More
by SML78
Employees Worked With
Angelica Ortega
October 09, 2018
Great experience Salesman was very good, not pushy, but very knowledgeable and down to earth. Dealership seems to have an overall good price on all vehicles and was su Salesman was very good, not pushy, but very knowledgeable and down to earth. Dealership seems to have an overall good price on all vehicles and was sure to work with our budget and make a deal. Of the 10+ we shopped at, Cross was the best. More
by 210autoparts
Employees Worked With
Matt Ward, Chris Gabehart
