Back

Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,869 Reviews

1501 Gardiner Lane

Louisville, KY

40218

Directions

By Type

Showing 1,869 reviews

November 03, 2018

No pressure, great selection, friendly people. Cross has a great selection of Wranglers. I felt .ero pressure to buy and everyone there was super friendly. I feel like I got a great price! More

by Ricleslie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Ward, Chase Vancelette, Jon Cross
November 02, 2018

Great Car Lot Great service! Really works with you to get the car that you want. Enjoyed working with Angelica! She really cared about making sure you were happy wi More

by Madzagirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelica Ortega, Kevin Turner, Todd Isenberg
November 02, 2018

Great Service My only complaint was the document fee, My son bought a $2K used car and you charged $450, document fee, completely ridiculous, I would not have gone More

by tammy.humphrey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Gabehart, Todd Isenberg
November 02, 2018

Great Selection and Knowledgeable Salesperson This is the second Jeep I’ve bought at Cross in six months, but it won’t be my last! Angel Ortega has helped me find exactly what I wanted both times. More

by REBEKAHHR85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angelica Ortega, Todd Isenberg
November 01, 2018

Drove 3 hours to get the Jeep I wanted. Austin was great! Austin was transparent with price and blindly offering a trade in price for my Existing vehicle. Nothing changed when I showed up. Price kept. Othe More

by DSap
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Luckett, Todd Isenberg
November 01, 2018

Hunter is Awesome Hunter was an excellent salesperson. He wasn’t pushy, he was knowledgeable about Jeeps. I was looking at two different models and he was patient with More

by PurpleRain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hunter Doerr, Jon Cross
October 31, 2018

ABSOLUTELY AMAZING Had my vehicle in to the shop for some defects in the factory paint, not only was the situation handled in a timely manner, it was also a very easy pr More

by devinl1231
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Clark, Matthew Beard, Kevin Turner, Rick Turner, Kelsi Ferguson, Tyler Morrison, Todd Isenberg
October 30, 2018

Best car purchase experience ever Cross jeep is the best jeep dealer and service department in Louisville. The staff is very knowledgeable and friendly. I was made to feel like family More

by 19Wingnut73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Cross, Stacey Cardwell, James Holfinger, Todd Isenberg
October 29, 2018

I felt insulted and rushed. Matt was Awesome! I felt insulted and rushed. Matt the closing manager was the only gentleman, he was fantastic. I think Austin wouldve done a good job if I dealt with More

by James
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jared Cross, Austin Luckett, Chase Vancelette, Matt Morrison
October 28, 2018

Outstanding experience Angel Ortega was extremely helpful and made me feel comfortable with everything. Jared Cross was also a huge help. I’ll be sure to refer my buddies to More

by Eric L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Cross, Angelica Ortega
...
125
...