
Cross Chrysler Jeep Fiat
Louisville, KY
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No pressure, great selection, friendly people. Cross has a great selection of Wranglers. I felt .ero pressure to buy and everyone there was super friendly. I feel like I got a great price! Cross has a great selection of Wranglers. I felt .ero pressure to buy and everyone there was super friendly. I feel like I got a great price! More
Great Car Lot Great service! Really works with you to get the car that you want. Enjoyed working with Angelica! She really cared about making sure you were happy wi Great service! Really works with you to get the car that you want. Enjoyed working with Angelica! She really cared about making sure you were happy with the car. More
Great Service My only complaint was the document fee, My son bought a $2K used car and you charged $450, document fee, completely ridiculous, I would not have gone My only complaint was the document fee, My son bought a $2K used car and you charged $450, document fee, completely ridiculous, I would not have gone for it, but my son had his heart set on in. I am looking to upgrade my jeep and this issue will now be a part of my consideration. More
Great Selection and Knowledgeable Salesperson This is the second Jeep I’ve bought at Cross in six months, but it won’t be my last! Angel Ortega has helped me find exactly what I wanted both times. This is the second Jeep I’ve bought at Cross in six months, but it won’t be my last! Angel Ortega has helped me find exactly what I wanted both times. Her service is exceptional and I always felt she had my best interest in mind for any decisions that needed to be made. More
Drove 3 hours to get the Jeep I wanted. Austin was great! Austin was transparent with price and blindly offering a trade in price for my Existing vehicle. Nothing changed when I showed up. Price kept. Othe Austin was transparent with price and blindly offering a trade in price for my Existing vehicle. Nothing changed when I showed up. Price kept. Other dealerships would not offer an online out-the-door price or lowballed my trade. Seems dealers are not taking all online inquiries seriously. I assume there are quite a few inquiries that never end up with a visit, but its the way people initially shop today. I drove out of state 3 hours to buy a vehicle that was alos for sale here in town. More
Hunter is Awesome Hunter was an excellent salesperson. He wasn’t pushy, he was knowledgeable about Jeeps. I was looking at two different models and he was patient with Hunter was an excellent salesperson. He wasn’t pushy, he was knowledgeable about Jeeps. I was looking at two different models and he was patient with me in test driving each model. I felt he was honest and he made me feel important. He was very conversational which made the buying experience pleasurable. I would definitely buy from him again. I would also highly recommend him as your salesperson if you’re looking to buy. I’ve had salespersons stop talking to you once the sale is completed, Not Hunter. All around good dude. More
ABSOLUTELY AMAZING Had my vehicle in to the shop for some defects in the factory paint, not only was the situation handled in a timely manner, it was also a very easy pr Had my vehicle in to the shop for some defects in the factory paint, not only was the situation handled in a timely manner, it was also a very easy process. Absolutely stress free. More
Best car purchase experience ever Cross jeep is the best jeep dealer and service department in Louisville. The staff is very knowledgeable and friendly. I was made to feel like family Cross jeep is the best jeep dealer and service department in Louisville. The staff is very knowledgeable and friendly. I was made to feel like family as soon as I walked in the door. I spent hours walking around kicking jeep tires and test driving different jeeps with my salesman (James Holfinger). James Is very helpful and knowledgeable and had the patience of a Saint while answering my endless barrage of questions about my jeep. If you're in the market for a new or used jeep your first stop should definitely be cross. Best staff and best prices in town. More
I felt insulted and rushed. Matt was Awesome! I felt insulted and rushed. Matt the closing manager was the only gentleman, he was fantastic. I think Austin wouldve done a good job if I dealt with I felt insulted and rushed. Matt the closing manager was the only gentleman, he was fantastic. I think Austin wouldve done a good job if I dealt with him from the beginning. Jared insulted me and Chase missed a ton of details, like my ss#, I couldve financed! I spent almost 30,000 and wasnt even shown how to work the steering wheel, or the electronics! I still have no idea!! Pretty pathetic! More
Outstanding experience Angel Ortega was extremely helpful and made me feel comfortable with everything. Jared Cross was also a huge help. I’ll be sure to refer my buddies to Angel Ortega was extremely helpful and made me feel comfortable with everything. Jared Cross was also a huge help. I’ll be sure to refer my buddies to Angel in the future. More