
Cross Chrysler Jeep Fiat
Louisville, KY
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Overcharged I was told they had the exact tire in stock (I had Michelin’s). When I got home and looked at the tires they are Goodyear Wranglers! I was told a ‘b I was told they had the exact tire in stock (I had Michelin’s). When I got home and looked at the tires they are Goodyear Wranglers! I was told a ‘brake job’ would cost $300+ or $500+ depending on if the rotors could be turned or new ones were needed. It ended up $335 but that was only for the rear brakes. My husband had his F150 done at Bill Collins and it only cost a little more than that for all 4 wheels. More
Comfortable I bought my used vehicle from Cross Chrysler Jeep Fiat, the first time I have purchase a vehicle in 16 years because I am not comfortable with deal I bought my used vehicle from Cross Chrysler Jeep Fiat, the first time I have purchase a vehicle in 16 years because I am not comfortable with dealerships or the sales people. Shawn was understanding and helped me relax during the car buying process. I was given a great price without any pressure to purchase anything I did not like. Shawn spoke to me a in courtesy, respectful manner. I am enjoying my vehicle I purchased and glad I went to Cross Chrysler Jeep Fiat. More

Great and quick process. I already found the Jeep I wanted on-line. Austin helped me get the deal I wanted and Chris explained all the features patiently. Todd in financing wa I already found the Jeep I wanted on-line. Austin helped me get the deal I wanted and Chris explained all the features patiently. Todd in financing was very personable. Overall, this place was great!!! More
Purchase of vehicles Our experience was wonderful. Easy to work with, and worked well with our needs. Made the car experience easy. Will definitely return to do more bu Our experience was wonderful. Easy to work with, and worked well with our needs. Made the car experience easy. Will definitely return to do more business More
We meet again👍 I have purchased over 30 cars from Cross since 1985 for myself and family. They are simply the best! I wanted an GC SRT before I met my Maker. Now I I have purchased over 30 cars from Cross since 1985 for myself and family. They are simply the best! I wanted an GC SRT before I met my Maker. Now I have it. Matt Beard helped me emensly!! His patience and knowledge were very beneficial. Buying a performance car takes a lot of issues and buts them on the table. I learned a lot in this experience. They are always helpful. Matt set the tone. Thank you Cross for helping me buy my dream car. More
How sales should be done!! Matthew Beard and all of Cross was great from start to finish. Awesome service, great price, and no pressure. They honestly just care that their custo Matthew Beard and all of Cross was great from start to finish. Awesome service, great price, and no pressure. They honestly just care that their customer is happy. More
Best Birthday Present Ever! 3 months after buying an 06 Jeep Grand Cherokee, I was hit and my Jeep was totaled. I was so upset and didn’t think with my horrible credit I’d ever b 3 months after buying an 06 Jeep Grand Cherokee, I was hit and my Jeep was totaled. I was so upset and didn’t think with my horrible credit I’d ever be approved to finance a vehicle but, after speaking with Kelly over the phone I decided to take a chance and to visit her at the dealership. Best decision I’ve ever made. Kelly was beyond patient with me and answered all of my questions. She went out of her way to show me multiple vehicles. As a “car dummy”, she not only helped me find a car that I never thought could be mine but, she educated me as well. This was my first time buying a car and just so happened to be on my birthday! I drove home a beautiful 2012 Jeep Grand Cherokee (with a bonus $50 gift card!). I had an absolute amazing experience and would recommend them to anyone looking for a vehicle!!! More
Best Car Experience Ever! Part Two This was the second time I've bought a car at this specific location. The only reason I came here 1st was because of Chase V. He sold me my 1st car af This was the second time I've bought a car at this specific location. The only reason I came here 1st was because of Chase V. He sold me my 1st car after I had been to 10 other car dealers that were horible and turned me away. Once I came to Cross Chrystler Jeep Fiat and Chase V. help me get my 1st car. I remembered that awesome experience. Now that I needed a new vehicle because my 1st car was wrecked. I came straight to Chase V. at Cross Chrystler Jeep Fiat. He helped me get a brand new 2018 Fiat 500X. Same day and Same excellent service! I will forever remember the help Chase V. offered during such a stressful/anxious time in my life. Thank you so much Chase! I also want to thank the Manager who helped us with our Paperwork. I can not remember his name for the life of me. I was extremely tired both times he helped me. Thank you!!!!! More
Excellent We bought a Jeep Wrangler from here out of state. Darryl was excellent to work with! I would highly recommend Cross Jeep!! We love our new Jeep! We bought a Jeep Wrangler from here out of state. Darryl was excellent to work with! I would highly recommend Cross Jeep!! We love our new Jeep! More
Great Service Tyler is very helpful with Jeep Wrangler questions, and they took care of our Jeep service with no problems. Very professional. Axle ratio suggestion Tyler is very helpful with Jeep Wrangler questions, and they took care of our Jeep service with no problems. Very professional. Axle ratio suggestion was very good, excellent recommendation on towing upgrade. Installation was done well. Tyler took our future needs into account in suggesting a plan for the changes made. More