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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,701 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,701 reviews

November 14, 2011

My visit to Cross was exceptional. Jeff Smith was very helpful in making my decision an easy one to purchase a used 2002 Chevy Avalance. Matt, the loan officer was helpful, even though i handled my own fi More

by montycz34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Smith, Matt ( finance guy ), Matt Ward
November 12, 2011

Austin was very helpful and made the entire experience very enjoyable. I will definitely reccomend Cross Motors in the future and Austin as the sales rep to work with. I plan to purchase another vehicle f More

by Jlivers01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Luckett, Austin Luckett
November 09, 2011

I was interested in inquiring about the 2012 Jeep Wrangler. The parking lot and the entrance road were in the process of being paved making it difficult to get to the showroom as well as to the loca More

by JLBishop
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Smith and Matt ? (finance officer), Matt Ward
November 06, 2011

Everything went well except time to close the deal after agreeing to price and a managers mix up over a wheel trade.The saleman Austin went above and beyond.He even delived the Jeep to etown to me. More

by cardsfaninky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin, Austin Luckett
November 03, 2011

Cross Motors employees (Sales, Service, cashiers) are always courteous, helpful, and knowledgeable. The experience is always great from start to finish - they all make you feel cared for. More

by jamesjmbarnes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matty Ward; Jared Cross; Todd Isenberg, Janet Reynolds, Greg Clark, Kevin Moser, Matty Ward
October 27, 2011

I have bought 4 Jeeps from this dealer and each one was an easy deal. Chris, Mark and Dustin were great and I could trust what they said. The financing was easy. More

by newvehicleeverymonth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Madison and Mark Wilhoite, Chris Madison
October 25, 2011

Austin and Jason treated us great...very professional, never pushy. They did not pressure us (which we really like) and only did what we wanted. This is our second new Jeep that we have purchased from C More

by venetian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Luckett & Jason , Austin Luckett
October 24, 2011

This dealership was great at everything. The salespeople were great to deal with. The prices of the vehicles were appropriate. They stayed two hours past closing, and were still very excited to do this de More

by jjkuester14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Johnson
October 24, 2011

Everyone was so nice and very helpful. Would recommned them again for sure, a lot of people had recommnended them in the past and it is very easy to see why! Thank you David for working hard on the deal More

by rozjones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janet, Brian, Scott and David Moser, David Moser, Scott Nale
October 09, 2011

Just bought my 4th Jeep from Cross Motors. As far as I'm concerned they are the only place to go for a Jeep. Easy pricing and fair trades make you feel comfortable thru the whole process. Went in on saturda More

by Amy6511
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Madison, Chris Madison
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