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Cross Chrysler Jeep Fiat
Louisville, KY
1,699 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,699 reviews
January 22, 2024
Shawn did a great job communicating via email and text to answer all my questions before arriving to the dealership. Great experience once on-site as well. Shawn was very knowledgeable on the product and a answer all my questions before arriving to the dealership. Great experience once on-site as well. Shawn was very knowledgeable on the product and all staff were very friendly. 10/10 car buying experience More
by BMDale
Employees Worked With
Shawn Lopes, James Holfinger
Helpful January 18, 2024
Shawn went above and beyond to get me in the vehicle of my choice and made sure I understood absolutely anything I had questions with. Overall I’ve had a great experience with the dealership overall. my choice and made sure I understood absolutely anything I had questions with. Overall I’ve had a great experience with the dealership overall. More
by austin.earlywine73
Employees Worked With
Shawn Lopes, James Holfinger
January 16, 2024
Professional and courteous. Kevin is an amazing service advisor. I so appreciate how much the team at Cross will work with you. A+! Kevin is an amazing service advisor. I so appreciate how much the team at Cross will work with you. A+! More
by Yates Retirement Services
Employees Worked With
Kevin Turner, Tyler Morrison, Rick Turner, Kelsi Ferguson
January 16, 2024
Cross Chrysler was very easy to do business with. Transparency is key for me when shopping for a car. I was out of state so Matt worked to get me a rough trade in value from my trade in vehicle and Transparency is key for me when shopping for a car. I was out of state so Matt worked to get me a rough trade in value from my trade in vehicle and was very knowledgeable. More
by jtwaterman25
Employees Worked With
Matthew Beard, James Holfinger, Chris Gabehart
January 10, 2024
Always a great experience at Cross. Shawn is great and makes the process simple even when trading in two cars. Shawn is great and makes the process simple even when trading in two cars. More
by joshuaspradlin3
Employees Worked With
Shawn Lopes, James Holfinger, Chris Gabehart
January 08, 2024
I have used Cross Jeep service several times in the past and have always been happy with the service provided. Kevin was easy to work with, understanding they made sure I could get back to work. It was a c and have always been happy with the service provided. Kevin was easy to work with, understanding they made sure I could get back to work. It was a calm experience! I will be going back again. More
by charmedshorti
Employees Worked With
Kevin Turner
January 05, 2024
Shawn was great to work with and was very professional with the process. It as good to work with someone that was being transparent with all items as we were buying a jeep from out of town. Questions a with the process. It as good to work with someone that was being transparent with all items as we were buying a jeep from out of town. Questions and information requested were responded to quickly and communication was on point. More
by Bryan
Employees Worked With
Shawn Lopes
December 31, 2023
Recently purchased a truck at this dealership. My salesman was Joel Maupin. He was so very pleasant and knowledgeable and a joy to work with. The entire staff were friendly and I would highly reco My salesman was Joel Maupin. He was so very pleasant and knowledgeable and a joy to work with. The entire staff were friendly and I would highly recommend! More
by janetlhancock
Employees Worked With
Joel Maupin
