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Cross Creek Subaru
Fayetteville, NC
59 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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59 Reviews of Cross Creek Subaru
February 22, 2022
The whole staff was amazing helpful, courteous, and the best dealership & Sales person we’ve ever had! 2nd vehicle we have purchased from these wonderful people! best dealership & Sales person we’ve ever had! 2nd vehicle we have purchased from these wonderful people! More
by kconaty7
Employees Worked With
Cross Creek Subaru
Helpful January 10, 2022
The experience was Great, the communication was clear and the transition was very smooth. Special thanks to Ava White & Corey Rivera, They were very flexible and understanding throughout the purchase. the transition was very smooth. Special thanks to Ava White & Corey Rivera, They were very flexible and understanding throughout the purchase. More
by neerajsaiprasad
Employees Worked With
Ava White, Corey Rivera, Cross Creek Subaru
November 10, 2021
Extremely pleasant buying experience in July. Car had some interior vibration issues that were taking the joy out of ownership. Service department esp. George and Gigi took care of my problem today. Thei some interior vibration issues that were taking the joy out of ownership. Service department esp. George and Gigi took care of my problem today. Their service will bring me back to Cross Creek from Raleigh next time. Thank you. More
by vickieblee
Employees Worked With
Gigi and George in service department , Cross Creek Subaru
February 22, 2021
Making my purchase from Cross Creek Subaru enjoyable and very easy. Sales personnel exceed my expectations. Will recommend to family and friends to buy a Subaru. very easy. Sales personnel exceed my expectations. Will recommend to family and friends to buy a Subaru. More
by laarsenault03
Employees Worked With
Cross Creek Subaru
February 08, 2021
We greatly appreciate The treatment and respect in serving us, they really made us feel like part of the family we are very happy with our car very satisfied. serving us, they really made us feel like part of the family we are very happy with our car very satisfied. More
by bjmorales1051
Employees Worked With
Cross Creek Subaru
December 18, 2020
I want to say that everyone involved with our purchase of the 2021 Subaru Forester went 'the extra mile' in making this the best car buying experience we've ever had. Emily Bracey was not only knowledgeable the 2021 Subaru Forester went 'the extra mile' in making this the best car buying experience we've ever had. Emily Bracey was not only knowledgeable about the car, options, and all things Subaru, but she was extremely helpful when I called with some questions - she is a gem! We have a virtual appointment with Olivia in a couple, to go over any additional questions. Thanks again for all you've done. More
by Mark B
Employees Worked With
John Hannah, Cross Creek Subaru
August 17, 2020
Would not recommend for sales or service. I had nightmare experiences with both the car purchase and also with the service department. I’ll be driving to Charlotte or Raleigh if I need a Subaru dealer in th experiences with both the car purchase and also with the service department. I’ll be driving to Charlotte or Raleigh if I need a Subaru dealer in the future and will avoid all Sam Johnson dealerships. More
by LoveMySubaru
Employees Worked With
N/a
June 22, 2020
2nd Car I just purchased by second car from this dealership. Buying from them is easy, non stress, and they care about giving you a good deal. After we decide I just purchased by second car from this dealership. Buying from them is easy, non stress, and they care about giving you a good deal. After we decided to buy at a rate given, finance went over edge to make it even a better deal. They got the interest rate lowered and found additional savings for me that were not in the original agreement. They didn't have to do this, the deal was done but they wanted to do better. I couldn't believe it and very thankful for it. They have it all, great sales, maintenance and finance, what else could you ask for? Sincerely Ron Jolly More
by rjolly8
Employees Worked With
Beverly
June 22, 2020
Ronda in the service department is terrible at her job. I’ve been here for 3 hours waiting for them to replace my tires. I was originally told it would only take 30 minutes to an hour. An hour ago she told I’ve been here for 3 hours waiting for them to replace my tires. I was originally told it would only take 30 minutes to an hour. An hour ago she told me the tires were going to be here in 20 minutes. Now she just let me the tires won’t be here for another 45 minutes. Then they still have to do the alignment and put the tires on. On top of the wait time I can’t understand anything she says. Talks way to fast and doesn’t speak clearly. Thanks for taking so long to replace my tires. You’ve given me plenty of time to write you a terrible review. More
by Victoria
Employees Worked With
Rhonda
