Crossroads Ford Apex

The pp we dealt with at Crossroads Ford Cary were excellent - soft spoken- informative and wanted to work with us. We would come back. Scott was great. excellent - soft spoken- informative and wanted to work with us. We would come back. Scott was great. More

Fantastic service from Patrick Rowe. I am not an easy customer to deal with and have an inherent distrust of sales reps. Patrick was upfront, always professional and listened to what the customer was sa customer to deal with and have an inherent distrust of sales reps. Patrick was upfront, always professional and listened to what the customer was saying. He overcame every one of my objections in a clear and positive manner. I left the dealership with a deal I was comfortable with and felt that at least in this case, there were no losers. I got the vehicle I wanted and the payment I wanted and I'm sure Crossroads made a fair profit. More

The staff and overall process was efficient, and courteous. Mike H noticed that there was a "star" on the windshield of my certified pre-owned vehicle, that I didn't notice. Mike made sure the winds courteous. Mike H noticed that there was a "star" on the windshield of my certified pre-owned vehicle, that I didn't notice. Mike made sure the windshield was replaced prior to me picking up my new vehicle. More

Lisa was very professional and polite and did not try to push me into anything. I would recommend anyone buying a car from crossroads ford specifically for the reason that Lisa and Mike were so helpful and push me into anything. I would recommend anyone buying a car from crossroads ford specifically for the reason that Lisa and Mike were so helpful and they did not make this feel like a business deal, they made me feel very comfortable. Excellent, friendly, superior staff here, I will definitely bring my business back and recommend crossroads to my friends. More

Everyone I worked with was at the top of friendlyness, knowledge, professionalism and a great attitude. I was extremely pleased with the entire process and with everyone involved. We also worked with Char knowledge, professionalism and a great attitude. I was extremely pleased with the entire process and with everyone involved. We also worked with Charlie, whose name I did not see in the list. More

Our experience was top notch from the beginning. Archie answered every question we had, was very knowledgeable about the car. We were very specific about what were were wanting in a new car, and Archie did answered every question we had, was very knowledgeable about the car. We were very specific about what were were wanting in a new car, and Archie did not try to steer us away from that with some hidden agenda as another dealership had. Having such a huge indoor showroom was impressive. Everyone my wife and I came into contact with was upfront, personable, and professional. Great Job Archie and AJ! More

Michael was very helpful pre and post sale. The dealership was clean and had a great play area for my children to play in while completing paperwork. dealership was clean and had a great play area for my children to play in while completing paperwork. More

Excellent service from Michael Ketter. Would buy again definitely. The car was cleans and he was friendly and knowledgable. Love the indoor showroom. It was pouring rain. definitely. The car was cleans and he was friendly and knowledgable. Love the indoor showroom. It was pouring rain. More

This was by far the most pleasant experience I have ever had in buying a vehicle. Everything from the price, quality of vehicle, excellent communication skills of my salesman, Michael Ketter, and customer had in buying a vehicle. Everything from the price, quality of vehicle, excellent communication skills of my salesman, Michael Ketter, and customer service were excellent. I especially liked the no pressure sales approach and the willingness to help in any way that was provided. I will definitely recommend this dealer and Michael Ketter to family and friends. Thanks so much for a quality experience, my family is already enjoying our new vehicle a lot! More

The process of buying a pre-owned vehicle at this dealership was a pain free experience. Michael Ketter was very knowledgable about the vehicle and did his homework before I arrived. I appreciated M dealership was a pain free experience. Michael Ketter was very knowledgable about the vehicle and did his homework before I arrived. I appreciated Michaels low key approach and never felt any pressure. The car I bought was very fairly priced and I walked away feeling I got a good deal. Once I decided to buy the car I was able to get out of there in a reaonable amount of time. I will definitely use this dealership again. More