Crossroads Ford Apex

I had the pleasure of working with Larry Curtisford during my search for a new vehicle. I dealt with him on the internet first, and then in person for several test drives over three occasions - the la during my search for a new vehicle. I dealt with him on the internet first, and then in person for several test drives over three occasions - the last with my wife and sons visiting the dealership. Larry showed extreme patience with me, was incredibly courteous, and very knowledgeable about the products he was showing me. In the end after three months of car research and twenty seven models considered, it came down to a Ford Focus ST and a different brand. After careful consideration we chose the other brand - for practical reasons. With my height the seat position in the Focus just made it a bit too tight for my sons in the back, and we felt the other brand was going to be a better long term fit since they won't be getting any smaller as they get older. I loved the Focus, loved the service Larry provided and had the fit been a bit better, would have loved the purchase experience as well. Everything he did is the way it should be done - extreme politeness (little things like running ahead to open the door for my wife, pulling chairs up when our family discussed the car post test drive so my wife didn't have stand, going outside in brutal heat to make sure the A/C cooled the test car down, etc.) - in 20+ years of buying vehicles - I have never dealt with anyone as professional and nice as Larry - I am not exaggerating when I say I really felt bad in the end for not buying the vehicle from him. I know that if this is the way he treats all his customers - he has to be your top salesman. I've told him I will refer any friends and family in the market to him, and when its time to get our next vehicle - I will go to him first. Even though I didn't buy, he won me over with his service and deserves the right of first refusal on any future deals. Best of luck to Larry, and Crossroads Ford for enabling such a great experience. Thank you, E McEntee More

Overall good experience. Test drive and price negotiations were done in a timely manner. Took far too long to get in to finance. Once there, did not take long at all....,.......after 5 times tryi negotiations were done in a timely manner. Took far too long to get in to finance. Once there, did not take long at all....,.......after 5 times trying to submit this review, i would look at partnering with a more user friendly survey service. More

Our purchase with Crossroads Ford was excellent. Our Salesperson was Lisa Esposito who was very professional and personable throughout the entire transaction and made my family (wife and daughter) feel Salesperson was Lisa Esposito who was very professional and personable throughout the entire transaction and made my family (wife and daughter) feel at ease during the entire visit. We felt no pressure during our buying decision and this made the buying decision very comfortable. Lisa made sure that any questions we had about the vehicle were answered and made sure that several features of the vehicle were explained in detail. We drove over 2 1/2 hours to this dealership to purchase this vehicle and we were not disappointed. The dealership was indeed impresssive, the inside showroom was unbelievable. Thanks again for making our purchase a low stress, friendly and rewarding transaction. More

I spoke with Mike Ketter a couple of days before visiting the Crossroads facility. Mike listened to what I requested and provided me a wonderful experience in purchasing a new truck. I told Mike that I wante the Crossroads facility. Mike listened to what I requested and provided me a wonderful experience in purchasing a new truck. I told Mike that I wanted to make this deal quick and painless and that was exactly the way it went! Craig Maxa was our Buisness dealer and he was awesome, he has a great personality and really did a great job! More

I rated my experience at Crossroads Ford with an overall five because it's the best experience I've ever had. Mr. Michael Ketter was helpful, courteous and most of all patient and calm which kept me patien five because it's the best experience I've ever had. Mr. Michael Ketter was helpful, courteous and most of all patient and calm which kept me patient and calm. I am already sharing my positive experience with friends and famiy. More

Very helpful and friendly. We weren't considering a CPO and first visit didn't find "the one" that we were drawn to. Lisa kept in touch with us and when something came in that met our requirements, she CPO and first visit didn't find "the one" that we were drawn to. Lisa kept in touch with us and when something came in that met our requirements, she let us know. I've never had a female salesperson before when purchasing a car. Lisa was thoroughly knowledgeable and extremely pleasant to work with. Lee let us know about the extended wrap warranty, which was the deal-maker for us in purchasing the CPO. Chris in finance was extremely helpful in suggesting a pre-paid maintenance plan that would cover what I need. Thank you, Lisa, Lee, and Craig for making what I dreaded (purchasing a vehicle) a very pleasant and actually fun experience. I appreciate your time, patience, friendliness, and expertise helping us. More

My car was 10 years old and had over 240,000 miles on it. Age, wear and tear was beginning to show and I needed reliable transportation. My husband has always been a Ford guy and we needed another pickup in Age, wear and tear was beginning to show and I needed reliable transportation. My husband has always been a Ford guy and we needed another pickup in the house. He purchased his F-150 from Steven Schmidt in 2011 and the experience was very good. When it became obvious I needed to do something about my ride, we went back to Steven and told him what I was looking for and he came through. More

My experience with Crossroads Ford and more specifically, Mark Rooyakkers was the least stressful car buying experience I have ever had. Mark is a true professional. He was very quick to respond to any quest Mark Rooyakkers was the least stressful car buying experience I have ever had. Mark is a true professional. He was very quick to respond to any questions i had prior to the sale and once the deal was worked out, he made the process seamless. I highly recommend using him if you want to purchase a vehicle at Crossroads Ford. More

Steve did a great job helping me with the Focus and helping me learn about the Synch service. I would recommend him to my friends. helping me learn about the Synch service. I would recommend him to my friends. More

Steve provided excellent service and we definitely anticipate working with him again in the future. He let us take our time and worked with us without attempting to put any pressure on us to make a de anticipate working with him again in the future. He let us take our time and worked with us without attempting to put any pressure on us to make a decision. He spent a great deal of time explaining vehicle options and showing us how to handle and get the most out of our new purchase. AJ was equally excellent in assisting us with financial matters. We will be back in time. More