I would put 0 if I could but here is my story. My family has been a long term customer to the extent of at least 13 to 15 cars. Never again, about a year ago we bought a car from here, the salesman kept operating things for us which I thought was odd but didn't think much of it until we got home and realized he was opening the tailgate and messing with the vents for us because they were broken. Relatively minor issue here but then within the same purchase they show me 2 pages on carfax which I didn't think much of because I didn't pay attention to page numbers and trusting the sales guy signed that I saw it. Well after the financial paperwork is done and on the way out the door I get a "oh by the way your car was hit in the front and your transmission had to be pulled for an issue that was fixed" Glad it was fixed and the body work was done but he tricked us with the carfax. Fast forward a year, its time to upgrade my mustang to a family car, thinking maybe since our con artist salesman is gone maybe we give them a 2nd chance. Bad idea, first we come in saying we want xyz in a car and the salesman says this is perfect it has it all. Part of what I wanted was mechanical and would not have known without going under the car which I did not do, yes stupid me, anyway 7 days later I drop something and crawl under to get it, well the stuff that was supposed to be there was not. This is an issue because I would not have gone 28k into debt to buy a car without it. Also they tried to tell me they gave me fair trade in value on my mustang which was total bs but I let it go because this was the ONLY car that fit everything I wanted in my budget. Now I have talked to everyone I can and their solution is "we can sell you a more expensive car". NEVER will I return here and I will warn my friends of my experience.